Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,166 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,166 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to book, just turn up find a spot catch a bus and off you go. We have had a couple of times where it's taken a little time to find a spot but we do.”

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Posted 1 year ago

“Using the multi story car park next to the airport was great , we walked into the airport in a few minutes, recommended this to anyone including people with disabilities”

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Posted 1 year ago

“Everything as we expected”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Very quick & easy service”

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Posted 1 year ago

“Easy directions to follow, walking distance to terminal”

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Posted 1 year ago

“Car meet and greet was great but when we went to club aspire holiday extras had cancelled it so we had to pay again”

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Posted 1 year ago

“Was very easy using Holiday extras and any time I wanted to check booking or maybe add an extra I could. Used a few times now and will continue to do so.”

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Posted 1 year ago

“Use this service regularly, very pleased”

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Posted 1 year ago

“Ready and waiting for us when we arrived, and the car was there warmed up for when we got back, quick and efficient, will definitely use this service again .”

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Posted 1 year ago

“Nice n easy way to start the trip. Simple and quick coming home”

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Posted 1 year ago

“Newcastle premium meet and greet service was very good, really close to terminal, ideal to just walk across the road to pick up car. Never had any issues and used several times.”

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Posted 1 year ago

“Dreadful company. This company's website allowed me to book an airport parking space for a vehicle they can't actually accommodate. I turned up on the morning of my flight only to find I did not have a booking!!!!! I luckily managed to avoid missing my flight but ended up paying three times more. Contacted the CEO but they were unwilling to take any responsibility. They have absolutely no remorse for the situation they are putting their customers in. I was lucky to still catch my flights but I suspect many others weren't so fortunate. DO NOT BOOK WITH THIS COMPANY.”

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Posted 1 year ago

“Great service, reliable. I’ve used these about 4 times and will continue to use”

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Posted 1 year ago

“Delivered what they premised at a great price.”

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Posted 1 year ago

“Distance to terminal, the uneven and poorly maintained path surface conditions make it difficult to pull or drag suitcases to the point it caused damage to the case wheels”

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Posted 1 year ago

“Booked an airport transfer from Alicante to Benidorm and back again for my journey home. They allocated the transfer to Abas, they stated the transfer would take 90 minutes both journeys took over 2 hours.”

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Posted 1 year ago

“Have used Jet Park 3 for years. Booking/arrival/bus service/exiting are all so easy. Great drivers - all pleasant and helpful. Good price. Excellent service.”

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Posted 1 year ago

“Drop and Go at Manchester airport is easily accessible, within walking distance of Terminal 1, but also has a regular reliable bus service to drop you off at the appropriate terminal. Very happy with it and with the good price offered by Holiday Extras - excellent service”

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Posted 1 year ago

“Very happy with Meet and Greet at Terminal 2 at Manchester very smooth dropping off and picking up will definitely use again”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 7,166 reviews