Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,157 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,157 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find, no fuss dropping off or collecting car. Nice friendly staff. Car had only travelled 6 miles. Would definitely use again”

Helpful Report

Posted 11 months ago

“Excellent parking and hotel stay booked for Heathrow. We loved the peace of mind of leaving the car in a secure car park. Even better was the decent night's sleep after a late return flight! 10/10”

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Posted 11 months ago

“Brilliant”

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Posted 11 months ago

“Very professional”

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Posted 11 months ago

“Excellent service as you expected”

Helpful Report

Posted 11 months ago

“Stansted M&G: straightforward process; friendly staff in car park and office; efficient service.”

Helpful Report

Posted 11 months ago

“Great service this is the 5th time we have stayed here and the Quality of service is outstanding”

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Posted 11 months ago

“Fabulous as always and fantastic customer service when needed.”

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Posted 11 months ago

“Parking etc ok but on return they had all ready returned car to car park at Airport and when we went to leave had to pay a charge for over staying, as the car had been longer than 15 minutes in car park. this was not are fault as we had not called to pick up car. and they did not even say anything at pick up desk? it was only when trying to leave airport that we were charged over stay at barrier.”

Helpful Report

Posted 11 months ago

“Car park was easy to find and use. I booked the wider spaces although I didn’t think they were particularly wide. It would be interesting to know what the difference is.”

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Posted 11 months ago

“Very helpful and impressive staff.”

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Posted 11 months ago

“Comfortable hotel...easy to find & easy access to airport... Beware drink costs at bar. Small bottle prosecco £12.50...”

Helpful Report

Posted 11 months ago

“Easy to find, very good service, nice choice of food and beverages, drinks”

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Posted 11 months ago

“Easy access, close to departures/arrivals, a very good service”

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Posted 11 months ago

“Very easy to use and everything went perfectly”

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Posted 11 months ago

“Easy to find, just drove in parked up and 5 minutes walk to departures. Simple. Thanks”

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Posted 11 months ago

“Comfortable nights stay with nice meal and so simple to drive the few minutes in morning to car parking at Meet and Greet and then just walk straight in to departure check-in. On return simply walked straight out doors of arrivals across to car parking collect key and drive away. No waiting around.”

Helpful Report

Posted 11 months ago

“Excellent staff very helpful in every way, special thanks to Lalladeo on the front desk. Lovely food in the restaurant and excellent parking set up. Definitely stay there again.”

Helpful Report

Posted 11 months ago

“Everything was so easy. No hassles, drove in left the car and key took the bus to the airport. Arrived back at airport got the bus. The car was there waiting, got the key and drove off.”

Helpful Report

Posted 11 months ago

“Always use you for my airport parking. Excellent service.”

Helpful Report

Posted 11 months ago

Holiday Extras is rated 4.3 based on 7,157 reviews