Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,124 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,124 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

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“Efficient friendly service from booking to collecting us from cruise terminal”

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Posted 6 months ago

“Great location, friendly & helpful service, prompt & comfortable mini bus.”

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Posted 6 months ago

“Convenient, easy to find will definitely use again”

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Posted 6 months ago

“Very convenient for LBA. No bar food available due to big coach party but very handy to walk to the Pub, Fox & Hound in Bramham”

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Posted 6 months ago

“Easy car park to access and just a short walk to the terminal a”

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Posted 6 months ago

“Excellent service, easy booking, keeps you updated. Would definitely use again 👍🏼👍🏼”

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Posted 6 months ago

“Easy drop off and pick up”

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Posted 6 months ago

“Would normally give this a 5 star rating, however on this occasion we experienced problems with shuttle transfer. We were directed to Disability Parking, specifically for our needs, realising that we would not get a Disabled bay as it’s on a first come basis, which is fine, but upon parking in a Bay and taking note of where we had parked, We walked to the bus stop where a sign said Buses will not be picking up from this stop, and informed us to move car to open zone H car park. If the correct signage had been displayed this would not have been a problem”

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Posted 6 months ago

“It was exactly as described when we booked there was no hassle and everything went smoothly”

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Posted 6 months ago

“Very easy to use. Will book again”

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Posted 6 months ago

“Smooth as always”

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Posted 6 months ago

“Good value for money. Customer service impeccable. Very helpful when had to extend due to flight cancellation.”

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Posted 6 months ago

“Very efficient service. Thanks!”

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Posted 6 months ago

“Excellent company”

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Posted 6 months ago

“Very efficient. Very polite and car well looked after. Will always use this service.”

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Posted 6 months ago

“Good comms, easy to understand, clean professional vehicles”

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Posted 6 months ago

“Jet Parks 3 has a terrible unfinished surface which makes it impossible to drag a suitcase. It is difficult to find a vacant parking space with no clue as to where one might be... some people give up and park where they shouldn't. The surface has deep ruts which fill with water when it rains so you have to wade through puddles! The signage is illogical making it very difficult to find your car again in the dark. I'm never using it again until it is resurfaced, well lit and each parking bay is given a number which lights up when vacant.”

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Posted 6 months ago

“Easy drop off & pick up service, no problems at all”

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Posted 6 months ago

“Found parking space straight away and on returning exited car park no problem.”

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Posted 6 months ago

“Great service and always professional”

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Posted 6 months ago

Holiday Extras is rated 4.3 based on 7,124 reviews