Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,136 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,136 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent as always”

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Posted 9 months ago

“We unwittingly booked valet parking but it worked out a treat. It was sleek and smooth. Definitely do it again.”

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Posted 9 months ago

“Ease of use, courteous and professional. Excellent service”

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Posted 9 months ago

“Great easy service”

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Posted 9 months ago

“Convenient for airport and Hilton Hotel”

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Posted 9 months ago

“Good price but no kiosk at airport they were working off a parked car?? An odd experience. No blue circle signage. Was concerned about the reliability. Placed key in clear palstic bag and given receipt. The phone number to call on return said the mailbox was full. But once did get to the car park level 4 there was the vehicle but as no signage not sure where the driver was? He had try to call us 5 times. But my phone was still on silent! Vehicle was ok so with this knowledge it turned out ok I would not book again savings did not give confidence. Not what I as expected from holiday extras. I have used them before. But not Blue circle parking.”

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Posted 9 months ago

“Excellent”

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Posted 9 months ago

“Airparks Express Birmingham is a short 3 minute coach ride to the airport. You are shown where to park and you keep your keys. The staff are friendly and helpful. We stayed overnight at the Hilton Garden Hotel. This is adjacent to the airport and particularly good if you are flying Jet2. I booked both car park and hotel on line. It was as easy as that and it worked well.”

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Posted 9 months ago

“Easy to book and best price available”

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Posted 9 months ago

“This is a very good service normally but unfortunately this time they lost my car key for about 15 mins until they found it where it shouldn’t have been”

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Posted 9 months ago

“Good prices, no problems at all when booking”

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Posted 9 months ago

“Great location in Short Stay 3 minute walk from terminal. Straight in and out.”

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Posted 9 months ago

“I have always had meet and greet at Stanstead Airport which has been great but this time I flew from Gatwick and it was hard work. Once you get to the airport there are hardly no signs showing you where to go or stop. Then you have to phone while on a double yellow line for someone to come to the car and drive it away because there is no office or drive in.”

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Posted 9 months ago

“I’ve always used holiday extras to secure my Manchester airport parking in the multi-storey carpark. On this occasion it took me forty minutes to find an empty parking space leading to me nearly missing my flight. Too many cars booked in!”

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Posted 9 months ago

“Good value straight forward service”

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Posted 9 months ago

“Dreadful meet and greet experience with Blue Circle Parking at LHR T4 - avoid at all costs. However, Holiday Extras have been in touch quickly and efficiently to discuss the situation and arrange compensation so I will book with them again. I will be telling everyone I know not to use Blue Circle though.”

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Posted 9 months ago

“Great service fast friendly and efficient will happily use again”

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Posted 9 months ago

“This was the first time we used Holiday Extras for parking and we will do again. Only issue we encountered was the address to drop off our car at T5 at Heathrow had changed and it was only on arrival we spotted the sign but the re-direction worked well.”

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Posted 9 months ago

“Birmingham airport 2&3 very difficult parking for large cars & many concrete dividers in bays,would prefer 2 floors with more space for larger cars so can open doors without being hemmed in! Good to walk into departures”

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Posted 9 months ago

“Easy to access and park”

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Posted 9 months ago

Holiday Extras is rated 4.3 based on 7,136 reviews