Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,112 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,112 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great way to recover from the trauma of checking in and actually getting to the lounge. Good range of refreshments and drinks. Only thing I would say is that we were late to our flight because there was only 1 information screen in the lounge. Announcements could have been audible but this didn’t really deter from the whole experience”

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Posted 1 month ago

“Very efficient service. Very polite dnd helpful drivers.”

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Posted 1 month ago

“Excellent service, all the staff are exceptionally helpful”

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Posted 1 month ago

“All went according to plan. Holiday Inn Gatwick a great place to stay when you have an early flight. Regular shuttle also very reliable”

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Posted 1 month ago

“Booking was very easy through Holiday Extras. Very reasonably priced. They were very helpful when I had to make a few changes due to unforeseen circumstances with my vehicle. Good instructions and directions. Would definitely use again.”

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Posted 1 month ago

“Everything worked well, on time and easy communication.”

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Posted 1 month ago

“Easy to get to and park up, bus was there in minutes to take us to the terminal, our return was pretty simple! Just the bus didn’t follow the numbered bus stops and we almost missed our parking area stop! Other than this it was fairly easy and stress free.”

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Posted 1 month ago

“Very good and efficient service”

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Posted 1 month ago

“Birmingham Airport Car Parks 2/3 a bit pricey but booking, parking, collection was efficient. I went for late arrival insurance and very nearly needed it.”

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Posted 1 month ago

“Long Stay parking at Liverpool was very easy to book and the barriers opened on arrival and departure without a problem. The only complaint, not with Holiday Extras is the zone signage in the parking area. It needs to be illuminated or larger signs. Maybe you could have a go at the airport ? Having arrived home in the dark having left with 26 degrees, wandering around a car park in the wind and rain and 7 degrees is not what I needed !”

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Posted 1 month ago

“I use secure airparks 2 or 3 times a year and its an excellent and seemless service, very easy to use”

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Posted 1 month ago

“Whole experience was great from start to finish, no complaints”

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Posted 1 month ago

“Had booking probs but sorted fast + my mistakes rectified. Thanks Hotel easy to find. Comfortable, friendly, good food at reasonable price. Airport transfer 😊”

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Posted 1 month ago

“Used the Mid-Stay car park at Stansted airport, the whole experience was excellent, from the gates opening just from the reg number of my car, the pick up by coach and then the whole experience on the way back. Would highly recommend”

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Posted 1 month ago

“Well organised from start to finish. When we arrived at the bus stop at the airport to return, there was no room on the bus, so had to wait 15 minutes, and there were a lot of people waiting behind us. Obviously lots of flights had arrived at the same time.”

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Posted 1 month ago

“Everything worked as planned”

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Posted 1 month ago

“Couldn't get into carpark had to phone security to lift barriers and same coming out”

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Posted 1 month ago

“Great experience”

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Posted 1 month ago

“Excellent! Great staff, good restaurant and convenient to airport.”

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Posted 1 month ago

“Great communication, great value and a very slick operation 👍”

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Posted 1 month ago

Holiday Extras is rated 4.3 based on 7,112 reviews