Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,647 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,647 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went smoothly from airport car park to airport transfer”

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Posted 2 weeks ago

“Very easy to book a parking space,easy to get in and out of carpark,buses to and from carpark to airport are very regular!! Great experience!”

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Posted 2 weeks ago

“The car we were travelling in had problems when we dropped it off. Staff were so helpful and reassuring”

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Posted 2 weeks ago

“Outward journey went very well, good comms on pick up and location from the airport was made clear. Return journey was a different story, I was worried I'd not had contact from the drivers the day before. On the morning of collection, still nothing, I checked with the local company who sub contracts for Holiday extras and they had no record of the booking. Upon reading back my confirmation email from the week before it showed a different date for my pick up! My flight time and number were clearly entered upon booking and still holiday extras put in the wrong day. How can the wrong day be added for my flight number and time? 10 people impatiently waiting for a minibus back to the airport does not leave a pleasant lasting experience. If it was myself and my partner I'd not be so embarrassed. I'd think twice about booking again based on this.”

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Posted 2 weeks ago

“Friendly helpful staff and an easy process”

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Posted 2 weeks ago

“Couldn't fine a car parking space had to wait until someone left, coming home was the worst bit of our journey we were left waiting for 25 minutes on cold windy night standing at the bus stop.”

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Posted 2 weeks ago

“Super , hotel was great . Good bar with good food and drink . Room was top too . Pod was great way to get to and from airport . Will definitely use again .”

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Posted 2 weeks ago

“Holiday Extras was a good gateway to booking parking and one of the airport Lounges I wanted. Unfortunately didn't have the one at Manchester Airport, so booked that direct! Apart from that very good process overall.”

Holiday Extras 4 star review on 31st March 2025

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Posted 2 weeks ago

“Friendly staff on arrival, no fuss or hassle getting to or from the airport. Whole process of exiting the car park couldn’t have been easier.”

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Posted 2 weeks ago

“Parking so easy at Liverpool, park, walk 2 mins and there. holiday Extras make it cheap and simple to use, late return cover very cheap and handy when we were delayed for 6 hours!!! excellent service.”

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Posted 2 weeks ago

“Holiday extras is so easy to use and every time you get 100% satisfaction from them. Would recommend”

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Posted 2 weeks ago

“Always a great experience”

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Posted 3 weeks ago

“Great location for T2. Quick check in and receptionist were friendly and efficient. Room was very large, clean and comfortable. Food at restaurant was very good too. Would stay again.”

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Posted 3 weeks ago

“Everything just spot on”

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Posted 3 weeks ago

“Easy on line booking for airport parking, very convenient at Gatwick as only about 3 minute walk to terminal. Have used a number of times now and never had a problem.”

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Posted 3 weeks ago

“Fantastic customer care from purple parking. Car wouldn’t start. Staff tried new battery in the key to jump starting us. Made, what could have been a very stressful situation, not so much so.”

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Posted 3 weeks ago

“Everything went smoothly from parking the car at Stansted to transfers in Lanzarote. Thank you”

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Posted 3 weeks ago

“Great place to park and stay the night before holiday. They do offer transfers but due to timetable we got a taxi which was £15”

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Posted 3 weeks ago

“We use Purple Parking quite a lot and we are always happy with the service. Good communication and process when arriving and leaving. Recommend.”

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Posted 3 weeks ago

“Always use, and will again!”

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Posted 3 weeks ago

Holiday Extras is rated 4.3 based on 7,647 reviews