Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,268 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,268 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 5 star review on 20th February 2025

Brian

Holiday Extras 2 star review on 5th February 2025

Paul Rumley

Holiday Extras 1 star review on 18th November 2024

Nicola

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to park, shuttle on time and very good value.”

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Posted 3 weeks ago

“Hotel transfer to air port was excellent. We asked driver where pick up point was. He said out side arrivals, it was actually a bit further away. It would be helpful if drivers could actually tell you the number of bus stop to wait at. Pick up bus arrived and return to hotel was perfect .”

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Posted 3 weeks ago

“Easy to use system and good price. Maple parking the best around.”

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Posted 3 weeks ago

“I recently used Holiday Extras to book airport parking, and I couldn’t be happier with the experience! From the easy booking process to the smooth arrival and departure, everything was seamless.”

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Posted 3 weeks ago

“Very easy to book the hotel with parking and at a best value price. Everything went well, hotel comfortable and car parked safely. Thank you”

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Posted 3 weeks ago

“Hilton hotel very nice with large rooms and comfy. Only downside was airports express parking. The car parks are in Zone areas. Once in the zone there are no line markers or numbered spaces. So you have to remember where your car is parked and the car park is huge and virtually no lighting. The bus did not drop off at the same point of pick up so even more difficult to find car. We arrived back in the early hours of the morning to a very disgruntled driver.”

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Posted 3 weeks ago

“Used Long Stay at Stansted twice in a month and received fast and friendly service to and from the car park.”

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Posted 3 weeks ago

“My flight was cancelled I tried to cancel on line but the website I couldn’t call until office hours and there was no live chat in the night. Therefore I had no option to cancel. Once I got a hold of Holiday Extras they said they could refund me as the parking time has passed. I tried to explain that they provided no option to cancel in the night so it wasn’t my fault and it was there’s as they didn’t provide that option. They still refused to refund the money. The issue has been taken to the ombudsman.”

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Posted 3 weeks ago

“Parking and collection of car done with minimum of fuss great service”

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Posted 3 weeks ago

“Booked Europa hotel Gatwick for 1 night before long haul flight with parking for 25 days all went well would highly recommended.”

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Posted 3 weeks ago

““Supreme Asset7 was a game-changer for me after I was scammed by a fraudulent broker. Their team acted swiftly, with professionalism and transparency, to recover my lost funds. I was impressed by their knowledge and dedication, and they made what seemed impossible, possible. If you’ve been scammed, I strongly recommend contacting them. They truly deliver on their promise! 📧 𝐄𝐦𝐚𝐢𝐥: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝟕 @𝐠𝐦𝐚𝐢𝐥 .𝐜𝐨𝐦 𝐎𝐫 📲 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: +𝟒𝟒 𝟕𝟑-𝟖𝟖-𝟔𝟗-𝟕𝟗-𝟓𝟖 Trust them to help you like they helped me!””

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Posted 3 weeks ago

“Staff very helpful in and off bus”

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Posted 3 weeks ago

“Very easy to find and use car park staff friendly and helpful,”

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Posted 3 weeks ago

“Holiday Extras take the stress out of going away. Hotel and Airport Parking made so easy. look It is also reassuring to get text messages confirming drop off and pick up details.”

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Posted 3 weeks ago

“Confusing parking, even the hotel staff weren't sure. Long confusing walk to the hotel from the car park. Poor bar, food facilities although the HI opposite was really good. Car collection on the way back was long winded as had to queue for 30 minutes behind hotel guests to get keys”

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Posted 3 weeks ago

“No issues with parking and transfer to the airport. Price was reasonable.”

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Posted 3 weeks ago

“Great communication, easy to use website, would definitely book again”

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Posted 3 weeks ago

“It’s not as good as the service at Terminal 1. It’s 4 storeys up which you have to find your way too! You should just drive in on the ground floor and be greeted. Staff were very helpful but think for this service it’s needs to be more convenient than it is.”

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Posted 3 weeks ago

“Ryan Air changed our booking Online tried to change booking..would not go through on line Fortunately on line chat gave us a direct line to car parking….where we resolved issue. 5* to HE agent…3* to website”

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Posted 4 weeks ago

“Great hassle free service as always.”

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Posted 4 weeks ago

Holiday Extras is rated 4.3 based on 7,268 reviews