Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.27

4.3 Rating 6,962 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 6,962 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

customerrelations@holidayextras.com

Write Your review

Tell us how Holiday Extras made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book all information that’s needed is in the app. T3 at Manchester is so close to the terminal and it was easy to find a parking space.”

Helpful Report

Posted 4 weeks ago

“Absolutely brilliant . Well worth the price . Can’t fault this company and will always use them from now on Communication is excellent”

Helpful Report

Posted 4 weeks ago

“When exciting the short stay cat park the barrier stayed up after the car in front went through and wouldn't come back down for me to put in the ticket so ended up having to drive through. Worried that it will get me a charge as I couldn't put the payment card into the machine.”

Helpful Report

Posted 4 weeks ago

“Had to wait over half an hour for bus from Gatwick South terminal back to the Purple Parking car park - other customers had been waiting over 40 minutes; this was at 13.40 on a week day. When a bus did arrive, it was so full that we were all crammed in like sardines, with standing room only! We could, of course, have waited for the next bus - but with no knowledge of when another would arrive - and we had a ferry to catch on top of a car journey. Not a good end to an otherwise trouble-free trip.”

Helpful Report

Posted 1 month ago

“Great hotel and such friendly staff. Everything went very easy.”

Helpful Report

Posted 1 month ago

“All went smoothly, spaces to choose from. Easy to find car and bus drivers very helpful”

Helpful Report

Posted 1 month ago

“Good selection of food for breakfast the whole family love the experience”

Helpful Report

Posted 1 month ago

“Great choice of breakfast with drinks. Very comfortable. Highly recommended for a relaxing start to the holiday.”

Helpful Report

Posted 1 month ago

“All went smoothly not at drop off and collection. No waiting at all.”

Helpful Report

Posted 1 month ago

“Used Holidayextras multiple times and process was always smooth and without problems. Highly recommend.”

Helpful Report

Posted 1 month ago

“Easy parking and exiting. Would certainly use Holiday Extras again”

Helpful Report

Posted 1 month ago

“The parking service was fab, easy to drop off and then they met us with our car at a different terminal upon our landing. Very smooth”

Helpful Report

Posted 1 month ago

“I have used the Silver Zone several times! I am a Blue Badge holder and I parked my car in a disabled car space and I attached my key to the blue key fob! Cost me nearly £72 for 2 nights and when I got back the lads handing out the keys seemed a bit robatic!! I took my key then I realised my car was parked down the bottom end of the car park and not only that I struggled to get in my car because I was not able to get in my car as easily because there was not much room between my car and the car next to me. I was livid, travelling on my own and having to drive back to South Wales!”

Helpful Report

Posted 1 month ago

“So easy and hassle free start to our holiday”

Helpful Report

Posted 1 month ago

“I chose this lounge, thinking it to be better than the cheaper one , I booked last time. However it really was not. Yes the food was better, only marginally. The Biggest downside was queuing at the bar for drinks! Kind of defeated the object of booking the lounge. In the cheaper lounge, they had an ice bucket of wines and you helped yourself. The beers were on tap and you helped yourself, the only drink you had to ask for was cocktail s and prosecco. The whole point of a lounge is not to que.”

Helpful Report

Posted 1 month ago

“Prompt service, professionaly provided, have already booked with them for nect trip”

Helpful Report

Posted 1 month ago

“Very convenient and straightforward”

Helpful Report

Posted 1 month ago

“Excellent service. Super simple to book and manage booking.”

Helpful Report

Posted 1 month ago

“Easy simple parking and booking. Also easy to amend if needed. No problems”

Helpful Report

Posted 1 month ago

“Value for money. Easy to use website”

Helpful Report

Posted 1 month ago

Holiday Extras is rated 4.3 based on 6,962 reviews