Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,130 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,130 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good”

Helpful Report

Posted 7 months ago

“Fast, efficient service with helpful, friendly staff.”

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Posted 7 months ago

“It would have been better if I could have booked it in the first place and not drop and go. Luckily I did go on website and found it was available.”

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Posted 7 months ago

“All worked perfectly for arrival and departure Excellent communication”

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Posted 7 months ago

“Just so easy to book and use Manchester T2 Car Parking, made great start and simple end to holiday.”

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Posted 7 months ago

“Easy to navigate website. Green parking was efficient for airport. My recommendation is to book earlier - I’d left it later this time round and was more costly than normal.”

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Posted 7 months ago

“The multi storey car park is within very easy reach of the airport. However, it wasn’t that easy to understand where we were to go and we found signs for ‘Green parking’ quite confusing. Furthermore, we didn’t realise that we should NOT take a ticket from the entry machine. Because we did, the machine showed an outstanding cost of £372 which was of course incorrect as we had already paid online but the fact that we pressed for a ticket on our way in meant the gate did not open automatically. Luckily a nice security person helped us to bypass this error but I’m normally quite good at reading up on things like this and was very surprised to have missed this (if it was highlighted?) and wish we could have avoided the shock at our late arrival after a long journey.”

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Posted 7 months ago

“Efficient service. All went smoothly. Car waiting at the airport for us. Would thoroughly recommend them.”

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Posted 7 months ago

“Meet and Greet is a very convenient service, making arrival and parking stress free. I've only knocked off one star because I much preferred it when I was received by a helpful human being, and didn't have to negotiate a self service machine at 4.30 in the morning.”

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Posted 7 months ago

“Good reliable service. No fuss , stress free.”

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Posted 7 months ago

“Excellent service, we have an extra large vehicle to our hotel and back to the airport on departure day, really comfortable transport and friendly drivers.”

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Posted 7 months ago

“Have always booked with holiday extras never had any problems with them would highly recommend using them”

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Posted 7 months ago

“Easy booking and confirmation and clear instructions”

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Posted 7 months ago

“Very near to the airport. Transfers were quick as bus was waiting - so 5 minutes only. All employees pleasant and friendly. Would recommend”

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Posted 7 months ago

“Top service amd easy to use”

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Posted 7 months ago

“Easy to book and information, what is needed for a holiday.”

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Posted 7 months ago

“The cheapest available, but a long walk to and from the transfer bus stop at Gatwick North. Not rcommended for the elderly or infirm.”

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Posted 7 months ago

“The parking was easy to book, directions were clear and it was quick to access a space. Will definitely use again.”

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Posted 7 months ago

“My airline decided to fly me out of one terminal and back in to another. Holiday Extras handled it by returning to the other terminal with no hassle, mixups or delays!”

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Posted 7 months ago

“Booking was so easy Reception staff were excellent Airport transfer was quick. Bus driver very helpful with luggage Overall, would highly recommend Skypark.”

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Posted 7 months ago

Holiday Extras is rated 4.3 based on 7,130 reviews