Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,155 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,155 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

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“It,was a great experience work again with holiday extras car parking.”

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Posted 10 months ago

“Simple process and easy to amend if required.”

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Posted 10 months ago

“Happy with price & transfers to & from airport. Disappointed in lighting , exit signs need to be improved in dark at Glasgow. For this stay had problems with exit barrier.”

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Posted 10 months ago

“Easy for terminal 5”

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Posted 10 months ago

“Arrived back from holiday to find I could not get into my car when dropped off at the car park. Key fob and manual key did not work. While attempting to get into car and contacting breakdown services, four of the transporting bus drivers to the Manchester airport terminals stopped to see if they could assist. One of them got managed to gain access to my car and we got the car going. Fantastic assistance and offer of help from the drivers who were very sympathetic to my dilemma. Thank you.”

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Posted 10 months ago

“Great way to park with quick access to terminal and easy to collect on return. Always use Meet and Greet at Manchester airport. It’s so easy!”

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Posted 10 months ago

“Happy with the service and transport”

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Posted 10 months ago

“Everything went like a dream”

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Posted 10 months ago

“As usual everything went smoothly including the automated check in and key drop.”

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Posted 10 months ago

“Booked parking at Gatwick North Terminal with Maple Parking. It was the most efficient and quickest drop off, and most importantly, pick up, that I've ever experienced at an airport anywhere. Easy to locate with clear unambiguous instructions, and a friendly face at the reception. Well done holiday-extras and Maple parking.”

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Posted 10 months ago

“Easy to book online. Always very full but found a space relatively quick. Price slightly lower than airport charge. Easy to deal with. Recommend.”

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Posted 10 months ago

“First time using Edinburgh airport, parked in long stay car park and turned out was wrong one! charged £190 for a week after already paying £50 for parking!! no help or understanding from staff.”

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Posted 10 months ago

“Easy to book online & slightly cheaper than airport prices for same service.”

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Posted 10 months ago

“The Delta Hotel is excellent. Room fresh and clean with all we needed. We parked our car at the Hotel and had access to a shuttle bus to the airport. The staff were all very pleasant and professional. Will definitely be using Delta again.”

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Posted 10 months ago

“We continue to return here,fair prices,well managed site,easy to locate,staff efficient,texted up to date information. Bus times could be sent via text,we waited at 30 bus stop 25 minutes and its always cold. We are senior citizens and struggle to get our cases in and out luggage racks,drivers could wait little longer as they always rush.”

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Posted 10 months ago

“Hotel and stay was really good good food and very pleasant just did not realise they would move my car”

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Posted 10 months ago

“No problem getting in car park bus waiting to take us to Terminal. On return bus was there ready to deliver us back to office pick up keys then bay number and barrier lifts and off we go home.”

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Posted 10 months ago

“Like always everything perfect Thanks”

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Posted 10 months ago

“Very quick and professional”

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Posted 10 months ago

“Expensive even when booked well in advance!”

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Posted 10 months ago

Holiday Extras is rated 4.3 based on 7,155 reviews