Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,658 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,658 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Holiday Extras 5 star review on 3rd March 2025

George

Anonymous

Anonymous // 01/01/2019

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“Great service, very friendly staff and efficient.”

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Posted 1 month ago

“Very pleased to have been recommended to use this off-airport parking facility by friends and family. The charges are (I consider) very reasonable given the shameful charges being levied by the on-aircraft long-term parking sharks. Would certainly use Holiday Extras again and have no reservation in recommending them to others. Courteous service at all stages. Much appreciated.”

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Posted 1 month ago

“Very good service from air parks friendly staff as were the staff in the Ibis hotel, overall worth a 4 star as the price was very good.”

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Posted 1 month ago

“I parked earlier than planned and on return, my flight was delayed by 9 hours. I expected a bit of trouble but on the contrary: 1. The bus driver was exceedingly friendly and helpful; he told me that I might need to show my credit card on exit for the extra day, but in any case there was an intercom that I could use if necessary. 2. As it happened, the barriers let me through straight away. I could not have expected or hoped for anything better. Top marks.”

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Posted 1 month ago

“Bit of a wait outside on our return whilst my husband went in to collect the key”

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Posted 1 month ago

“Brilliant transfers both to the Hotel and back again to the airport. Really great price for the two of us, much much cheaper than getting a taxi. Phoned me the day before to let us know the pick up point had changed by 50 yards so that was no problem. Will definitely use again.”

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Posted 1 month ago

“Have used before without any hassle, only thing this time was we weren't dropped of at the terminal building”

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Posted 1 month ago

“Always use the silverzone, no issues - friendly staff, swift service”

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Posted 1 month ago

“Used |Maple Parking at Birmingham several times now. Seamless service highly recommend for hassle free solution for parking”

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Posted 1 month ago

“The Hilton at Gatwick may be super convenient and the Japanese themed restaurant food was very tasty, but the rooms are very bland and boxy. Cophall parking worked quite well too, but the bus journey does add 30 minutes to your trip.”

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Posted 1 month ago

“Very competent, no problems all good”

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Posted 1 month ago

“Perfect location for terminal 2”

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Posted 1 month ago

“No issues with parking car or the lounge ,will carrying on booking with you 🙂”

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Posted 1 month ago

“Top company .Always use them”

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Posted 1 month ago

“Straight forward easy to get to parking and booking the car in”

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Posted 1 month ago

“Problem free both leaving the car and picking it up. As requested texted the number on the receipt and received the automatic instructions for the bus stop.”

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Posted 1 month ago

“Problem free both leaving the car and picking it up. As requested texted the number on the receipt and received the automatic instructions for the bus stop.”

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Posted 1 month ago

“Very reliable company to book with”

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Posted 1 month ago

“Easy to book hotel for one bight and parking for 7 days. Check in and car collection was trouble free.”

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Posted 1 month ago

“Great customer service and professional service.”

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Posted 1 month ago

Holiday Extras is rated 4.3 based on 7,658 reviews