Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.27

4.3 Rating 6,965 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 6,965 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived in awful weather earlier than planned, barrier would not go up, ticket popped out which I took, then worried all holiday I would be charged on way out, but thankfully the barrier went up to let me exit PHEW!!!”

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Posted 1 month ago

“Smooth drop off & pick up process. Would definitely use again. Staff friendly and helpful. Would recommend.”

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Posted 1 month ago

“Great friendly service, easy to get to and a great price.”

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Posted 1 month ago

“Really bad experience at liverpool airport. Took 20 minutes get in the lounge as the que was that big and than when in there food was cold and not replaced. Then 1.30 minutes after being in there told to leave. Nothing like manchester aispire lounge very disappointed”

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Posted 1 month ago

“I wouldn't even give this a 1 star but woulnt let me carry on. from parking to transfer bus. took over 50 to 1hr to find a parking space and thick gravel all over which was very difficult to wheel and sort of equipment never mind suitcases . my wife not tge strongest of all so I had to go back to car and carry hers to bus stop. when arrived at bus stop we waited further 20mins for a bus which was full to the brim had to further wait an other 20mins and yet again but wasting prepared to wait any longer this nearly made us late for out flight and caused a lot of stress 😩.”

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Posted 1 month ago

“Easy to find, dropping off and picking up very smooth.”

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Posted 1 month ago

“All ok no issues and shuttle buses frequently”

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Posted 1 month ago

“Super easy fantastic hassle free would highly recommend”

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Posted 1 month ago

“Absolutely outstanding Customer Service. I have used Holiday Extras before and have to say that I have NEVER been disappointed. On my recent trip, I accidentally entered the incorrect amount of passengers. Making the correction could not have been simpler and the changes could not have been easier. I would thoroughly recommend their products and services and feel extremely lucky to have found such a BRILLIANT, user friendly website. A huge thank you to Holiday Extras for helping to make my trips go so smoothly xx”

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Posted 1 month ago

“Easy process for booking airport car park.”

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Posted 1 month ago

“Booking with Holiday Extras was easy and uncomplicated. Mid term car park is very convenient and the grace period for overstaying was very useful as our plane was delayed by several hours.”

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Posted 1 month ago

“Easy to use and stress free”

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Posted 1 month ago

“Great easy parking. And collection system also works great. 😊”

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Posted 1 month ago

“Jetparks 2 at East Midlands is very easy to use. We use it at least 6 times a year. Buses are regular and the bus drivers are friendly. No complaints at all.”

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Posted 1 month ago

“Very nice hotel and very easy and efficient Car drop off at Drop and Go Manchester.”

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Posted 1 month ago

“The staffs were polite and professional.”

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Posted 1 month ago

“All good for us”

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Posted 1 month ago

“It's a great service but we found it was a long walk we are elderly with mobility issues”

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Posted 1 month ago

“Brilliant service, arriving and departing”

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Posted 1 month ago

“Did exactly what they said. Car was waiting on arrival and friendly staff.”

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Posted 1 month ago

Holiday Extras is rated 4.3 based on 6,965 reviews