Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,156 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,156 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prior to travelling, i had a confirmation message from Holiday Taxis in case anything needed to be changed on my booking. . Driver was waiting to collect us at the airport as arranged. I had a confirmation text the day before my return pick up. Taxi arrived as planned. Great service throughout.”

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Posted 10 months ago

“Ease of booking,efficient friendly staff,well organized,no waiting for transport.”

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Posted 10 months ago

“Great price on hotel and parking at Heathrow, easy to book and no issues during our stay”

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Posted 10 months ago

“Parked at Edinburgh airport and getting to and from the airport from the car park was easy and straightforward. Wouldn’t hesitate to use again.”

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Posted 10 months ago

“exactly what it says on the tin. Instructions are easy to follow and staff helpful and friendly”

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Posted 10 months ago

“Great atmosphere in the restaurant- great food. Parking was easy- fab start to the holiday!”

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Posted 10 months ago

“Parked at Glasgow airport. The whole process was plain sailing. Arrived, parked, bus was waiting to take us to the airport. On our return went to the pick up point and bus was again waiting to take us back. Have already recommended to others, will definitely use again 😃”

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Posted 10 months ago

“Long stay at Newcastle. Easy to find. Plenty of spaces. Customer service very friendly and helpful when my car broke down and needed recovery. First class”

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Posted 10 months ago

“All went well as planned.”

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Posted 10 months ago

“Not the easiest to find, but once there all smooth. The staff friendly and helpful. All went smoothly. Wouldn't hesitate to use Holiday Extras or Purple parking at Gatwick”

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Posted 10 months ago

“Parking great however a decided to park on the double yellow line so I was blocked in!! Took a while to get my car out not great when tired and just traveled over 10hrs the hotel should take action.”

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Posted 10 months ago

“Drop off and pick up at Heathrow T5 was pretty seamless - would use again.”

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Posted 10 months ago

“This is the second Delta hotel we have used over the last two months. Heathrow Airport in January and Manchester Airport March. Both hotels have been excellent as well as the staff who were pleasant and efficient. We particularly chose Delta as can keep our car parked for the duration of our holiday. The shuffle service is available at a small cost. We experienced the Executive lounge at Delta Manchester and were very impressed.”

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Posted 10 months ago

“Easy booking, car park very close to airport - definitely recommend.”

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Posted 10 months ago

“Excellent service as usual for car parking at Bristol Airport”

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Posted 10 months ago

“Excellent service again, will only use this place as we find it the best!!”

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Posted 10 months ago

“Barrier wouldn't open, wanted £200 to let us out. Very difficult getting someone on phone, awful end to holiday. Have cancelled booking with HE in May. Won't use them again.”

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Posted 10 months ago

“Always use this when travelling and it’s always spot on never any problem would recommend it”

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Posted 10 months ago

“Super efficient and helpful staff”

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Posted 10 months ago

“1st class service from start to end”

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Posted 10 months ago

Holiday Extras is rated 4.3 based on 7,156 reviews