Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,153 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,153 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

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“An easy and efficient way to park”

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Posted 10 months ago

“so easy and hassle free very professional service.”

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Posted 10 months ago

“No problems. Rang them after getting suitcases and car arrived as we arrived at the car park. Lots of building work at Birmingham airport so walk to car was 5/8 mins.”

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Posted 10 months ago

“Excellent service. Used several times before never failed me.”

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Posted 10 months ago

“After we collected our luggage I tried to phone the numbers on the card I had been given when we left car a week earlier. None of the 3 numbers on the card answered. I kept calling repeatedly and never got answered. On arrival at T3 short stay we had to wait over 20 mins for our car to arrive. What was the point in paying extra for meet & greet which didn’t work. Would have been quicker to have gone with getting a bus to a long stay. Not going to use this service again.”

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Posted 10 months ago

“No problems at all. Maybe a little pricey.”

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Posted 10 months ago

“All good. Lady at check in had a bit of attitude. But at check out the guy made up for her, he was suoer friendly.”

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Posted 10 months ago

“First class worry free”

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Posted 10 months ago

“Very close and convenient to airport. Bus service efficient. Only downside is poor guidance on location on instructions provided.”

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Posted 10 months ago

“Great service friendly staff issues with our return flight which they were aware of and made adjustments for us Good price and only minutes from the airport”

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Posted 10 months ago

“We booked parking, Escaoe lounge and fast track at EMA, all perfect , recommended to family today”

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Posted 10 months ago

“No issues. Nice and easy”

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Posted 10 months ago

“Good service”

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Posted 10 months ago

“Heat hotel great service pick up and drop off at airport will stay again”

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Posted 10 months ago

“No hassle - takes all the stress away before you go through security!”

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Posted 10 months ago

“Easy to book and car park only a short distance to the terminal.”

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Posted 10 months ago

“All fine. It’s a walk if raining but fortunately it wasn’t!”

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Posted 10 months ago

“Ni issues at Birmingham Airport with the valet service. Directions spot on, parked up there was somebody there,we handed our keys over and received a collection slip flew back and the car was there waiting for us. Perfect. 100% recommend”

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Posted 10 months ago

“Have been using Meet&Greet at Manchester for many years. Always used Holiday Extra easy to book good prices. Drop off car short walk to terminal and the same on our return. Probably won’t do any other way of parking”

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Posted 10 months ago

“Excellent service both ways. Drop of was easy and right buy the terminal. Car was ready when we got back to the same location. Seamless throughout.”

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Posted 10 months ago

Holiday Extras is rated 4.3 based on 7,153 reviews