Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,136 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,136 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Newcastle airport is a total disaster area, but fortunately the only redeeming feature is the meet and greet which was seamless and efficient. ATC”

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Posted 9 months ago

“Meet and Greet @ LHR T5 was a disaster - They took 100 minutes to find my car and used the excuse of Eid that they were short staffed. Still people that arrived after me left before me repeatedly. It was not good”

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Posted 9 months ago

“Efficient servicemen for drop off of my key and collection too. Will use again.”

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Posted 9 months ago

“Meet and greet at Liverpool is almost non existent. I booked it because I am disabled and need a bit of help. You are not met or greeted you have to park yourself post your keys and then get into the terminal unsound. On return you have to first find the meet and greet which for me was a very long walk away and the reclaim and find your car. Yes I had booked assistance and that was no help either. I was abandoned as soon as they got me off the plane”

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Posted 9 months ago

“Very good but the barrier wouldn't open when i put my ticket in. And asked me to £380. After i recovered from the initial shock i phoned the people and apparantly it didnt read my licence plate. they proceeded to open it so it was all good.”

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Posted 9 months ago

“Location of car parking given by postcode was incorrect. Would not use again or recommend as this is the second time we’ve booked with you and both were not great but this time was awful”

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Posted 9 months ago

“No problems , all very good”

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Posted 9 months ago

“EASY, CHEAP AND FAST PARKING BOOKED AT MANCHESTER”

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Posted 9 months ago

“Hotel is very good with large car park and is well situated”

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Posted 9 months ago

“Easy to find. Good value and only a few steps to the airport.”

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Posted 9 months ago

“Contact number for arrivals incorrect, but everything else was good”

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Posted 9 months ago

“Excellent value for money. Service & quality of food & drink was excellent. Welcome start to our holiday”

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Posted 9 months ago

“Excellent. Food, refreshments and environment perfect before heading off on a flight. Very relaxing.”

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Posted 9 months ago

“No issues, from start to finish all good”

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Posted 9 months ago

“No issues, drivers polite, helpful, friendly and efficient.”

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Posted 9 months ago

“Booked parking and No1 lounge both went very smooth.”

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Posted 9 months ago

“Good location very close to Gatwick Comfortable rooms Shuttle bus every 15 mins Quick check in and out process Good price for 1 night stay and 10 days parking”

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Posted 9 months ago

“Everything went smoothly but the cost of parking at airports is very high . I’m a pensioner & it’s difficult”

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Posted 9 months ago

“Used HE several times and will continue to do so. Very smooth.”

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Posted 9 months ago

“Made many bookings with Holiday Extras and never any issues. Buses are clean and very often, drivers and staff are friendly”

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Posted 9 months ago

Holiday Extras is rated 4.3 based on 7,136 reviews