Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,660 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,660 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Holiday Extras 5 star review on 3rd March 2025

George

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrival transfer to hotel in Croatia was very good, however I would have given five stars if our return transfer was scheduled better. Our return flight was 10.20am back to London and distance to the airport was 30 minutes from hotel but our transfer was scheduled for 4- 5 am. Our hotel intervened and it was changed to 7am. Unreasonable to expect us to be at the airport nearly 5 hours before our flight.”

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Posted 6 months ago

“Park your car take the bus no fuss it's simple and easy, just remember your spot when you return.”

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Posted 7 months ago

“Booked car parking and airport lounge Car parking 10/10 Nil issues Had to change car last minute- straight forward Airport lounge was okay food a bit disappointing chilli prices salad not a lot of little things and the salad didn’t have much, it was busy and they were short staffed, the staff were lovely”

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Posted 7 months ago

“Hotel clean staff friendly and very easy to get to Heathrow Airport on public transport from the hotel.”

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Posted 7 months ago

“Easy to park up and a regular shuttle bus to and from the airport. The only issue we had is that we arrived a little earlier than booked and when I tried to contact Holiday Extras the number was not valid. I wanted to pay if needed for the extra time. However it turned our fine. We will definitely book again.”

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Posted 7 months ago

“Hotel is clean and beds are comfortable. Short transfer to the airport and the minibus drivers are very friendly. Was very happy as car was locked into the additional parking area this time, and the exit security gate has been mended .”

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Posted 7 months ago

“Easy to book and park at Airparks Express, Birmingham Airport. Only downside was all the roadworks in and out of the surrounding area, no fault of airparks granted.”

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Posted 7 months ago

“Easy to book and simple to use. Turned up at Newcastle Airport Long Stay and straight through the automated barrier on arrival. Left via the automated barrier in departure with no issues. Prices have gone up since they gave their own off site parking but I guess the airport will be mostly responsible for that”

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Posted 7 months ago

“Easy booking and easy to negotiate app.”

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Posted 7 months ago

“Use meet and greet every time we fly from East Midlands never had any problems. This time the car was not on site and we had to wait fifteen minutes for it to be brought over. This has never happened before”

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Posted 7 months ago

“Easy process, great getting in and to the airport; coming back, the driver just dropped us, and it took 10 minutes to find the car, as we were in the wrong section; maybe the driver had had a long day!”

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Posted 7 months ago

“First time with Maple parking. Easy to find and reception quick and easy, both in the way of arrival and departure”

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Posted 7 months ago

“Used them to arrange parking at LHR (Purple) can’t fault the booking system and dropping the car of is slick ! Only small negative is that as the courtesy bus does 2-3 &. 5 it takes ages to get back to car park if you’re arriving at 2/3 similarly if you are flying from 5 you need to allow time to get to terminal”

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Posted 7 months ago

“Good pick up on arrival”

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Posted 7 months ago

“Simple booking process stayed in Red shirt stay walk to the terminal at stansted what’s not to appreciate 👍”

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Posted 7 months ago

“I have used Airparks at Luton for many years and always use the same route turning first right off the Harpenden Road from Luton. You can imagine my shock to find this road closed off and a security guard from a new construction site sending me back towards Luton. A heads up would have been nice beforehand with directions how to get there avoiding this now closed road. An unnecessarily stressful start to my holiday could have been avoided!”

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Posted 7 months ago

“Value for money, kept fully informed. Have stayed in several Holiday Inn Express, and have no issues. After paying for parking, we were told that it was free, never mind, too late now, will wait next time till we sign in!”

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Posted 7 months ago

“Everything was straight forward”

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Posted 7 months ago

“Easy to book and good price, HE kept in touch all the way through our holiday experience to give reassurance Thank you”

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Posted 7 months ago

“Easy hassle feee parking .”

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Posted 7 months ago

Holiday Extras is rated 4.3 based on 7,660 reviews