Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,120 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service instant return of the car. Car still immaculate. I’d use again for sure”

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Posted 5 months ago

“Great service, very easy no hassle car was there waiting for me on my return”

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Posted 5 months ago

“Easy process”

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Posted 5 months ago

“Bus crowded and frequency not good, more buses and reduction in waiting time”

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Posted 5 months ago

“Airport transfers were booked at different hotels. On both occasions the drivers were there to pick us up from the airport, and take us back to the airport. Really excellent service.”

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Posted 5 months ago

“Very easy to find plenty of spaces buses plentyful staff very helpful and friendly.”

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Posted 5 months ago

“very efficient”

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Posted 5 months ago

“Instructions very easy to follow. Right next to arrivals which is a bonus. No problems.”

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Posted 5 months ago

“all went well, quick and easy”

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Posted 5 months ago

“Recommended !”

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Posted 5 months ago

“Very quick and easy parking. Would definitely recommend.”

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Posted 5 months ago

“As always the meet and greet was great. Wouldn’t do anything else. Car always ready when you get back and key system works great too”

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Posted 5 months ago

“Used for the first time, a 3 day trip. Couldn't fault the service. The man at reception gave a warm welcome, as did the staff upon return. Bus was quick and convenient. Would definitely use again.”

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Posted 5 months ago

“Excellent price last minute. Always rely on Holiday Extras.”

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Posted 5 months ago

“Simple and easy to book, no head aches, no stress and straight in and out of the car park at Manchester Airport… perfect”

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Posted 5 months ago

“I would definitely recommend using Holiday extras for your stay at Gatwick Worth and for keeping your car whilst you stay, I’ve used this a few times now and the staff there are great and helpful”

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Posted 5 months ago

“My booking reference number was NA10KBK for 04/07/2024_11/07/2024 at the long stay carpark at Liverpool John Lennon Airport. On my dropping off my car I was given a ticket from the barrier machine tef number 0/23421142/055083000/008085. On my return on 11/07/2024 at 17:45 I was unable to leave the car park as the exit machine stated I owed £110, ref number 4F9CA51707, which i paid to enable me to get home. I have emailed this information to your website but have not recieved any reply or explanation.”

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Posted 5 months ago

“Jet parks 1 at East Midlands was easy to locate and we found 2 spaces within minutes. Bus stop close and waited about 15 mins for it to pick us up. When we returned from our holiday and came out of the airport the bus was actually waiting for us which was good. I gave 4 stars rather than 5 as I think the charges could perhaps be a little less? Thank you for a good service, the driver was very pleasant.”

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Posted 5 months ago

“Signage was clear, frequent transfers.”

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Posted 5 months ago

“Very happy. Thanks”

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Posted 5 months ago

Holiday Extras is rated 4.3 based on 7,120 reviews