Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,129 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,129 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very straight forward parking”

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Posted 7 months ago

“Easy to organise. Good value hotel with convenient parking.”

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Posted 7 months ago

“Booked parking early. No issues on the day. Was great to be able to park right next to the terminal. Reasonable price.”

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Posted 7 months ago

“Wait time on return was horrendous. Waited over 45 mins for car to be returned despite calling them once we had our baggage.”

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Posted 7 months ago

“Always the best price and parking is so easy, it always knows my name and the barrier lifts on both on the way in and out. Never any trouble.”

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Posted 7 months ago

“Easy to find and plenty of parking spaces.”

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Posted 7 months ago

“Took twice as long to get to destination as advertised. Driver got lost twice and didn't stop at several scheduled locations. I have complained. Said there would be a response within 3 weeks. It has been 5 already and nothing.”

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Posted 7 months ago

“Easy and quick”

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Posted 7 months ago

“Second time we have used Maple Parking - so easy for travelling from Heathrow avoiding ULEZ zone - directions easy to follow”

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Posted 7 months ago

“Great airport parking . Parking on site of airport . Only a few minutes walk fo airport.”

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Posted 7 months ago

“Premium Meet & Greet at Newcastle Airport is easy and convenient to use. Staff are always helpful and professional - typical Geordie friendliness. It does a bit expensive though”

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Posted 7 months ago

“We arrived, parked the car checked in without a problem. Booked our departure time 03:30 fine. Had a lovely meal and an early night. The driver was waiting when we went downstairs. This was really hassle free”

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Posted 7 months ago

“Excellent service”

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Posted 7 months ago

“Convenient location about 5 minutes walk from the terminal, ANPR on the barrier lets you in and out no issues at all.”

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Posted 7 months ago

“Got stuck getting out of car park the barrier did not lift. I had to buss to get out and the bloke was just messing me about even though I had my booking reference. Which heald up the people behind me. Not really impressed”

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Posted 7 months ago

“Meet and greet service was superb, clear instructions for arrival and met by friendly polite staff, clear collection instructions again met by polite and friendly staff my car was returned as I left it, a quick and seamless service Definitely would use again Thanks to all involved”

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Posted 7 months ago

“Absolutely awful service! They snapped my hand brake and when I confronted them got absolutely terrible service of the supervisor Craig! Spoke to us disgustingly not helpful in the slightest!”

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Posted 7 months ago

“Booking APH through holiday extras was very simple. APH parking themselves are brilliant. Everything was seemless and not stressful at all. Would book with them again.”

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Posted 7 months ago

“Our flight was massively delayed but the meet & greet staff had already changed our arrival information.. absolutely on the ball and a relief after a very arduous journey home”

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Posted 7 months ago

“Great experience- food could be hotter but it was edible”

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Posted 7 months ago

Holiday Extras is rated 4.3 based on 7,129 reviews