Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,660 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,660 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Holiday Extras 5 star review on 3rd March 2025

George

Anonymous

Anonymous // 01/01/2019

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“Good parking facility. Probably the best value for money for Luton… better service and transport to and from airport compared to other self park’s I’ve used.”

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Posted 1 month ago

“Ease of use, low cost and everything went smoothly.”

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Posted 1 month ago

“easy to book our car parking, and everything is retained in the app”

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Posted 1 month ago

“very easy to use”

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Posted 1 month ago

“Great service use it all the time when flying from Glasgow”

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Posted 1 month ago

“This is such a lovely hotel with friendly staff and comfortable rooms. The location is perfect for the airport 😊”

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Posted 2 months ago

“Easy to book, excellent hotel with secure parking.”

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Posted 2 months ago

“Exceptional service”

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Posted 2 months ago

“Great value”

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Posted 2 months ago

“Liverpool airport car park was excellent, could be cheaper”

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Posted 2 months ago

“Seems to be the best place to get best value on at airport parking. Use every year. Never been disappointed.”

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Posted 2 months ago

“Our coach transfer to our hotel was dreadful, the coach was very old, could hardly get up the hills and as it was raining it leaked, our hand luggage on floor by our feet was very wet and ruined lots of paperwork in our bags and also got my shorts wet when I put bag on my lap”

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Posted 2 months ago

“I’ve always used them. There is sometimes a glitch when booking on th app that it doesn’t recognise your return flight if returning from a different destination. So this time my car wasn’t ready even though I confirmed my return flight details.”

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Posted 2 months ago

“Excellent service, easy to check in and out, regular buses and friendly and polite staff”

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Posted 2 months ago

“Disastrous. Waited an hour for my car to be delivered back to me upon landing back at Gatwick. Cocky, rude & dismissive employee told me ‘wasn’t his problem that he was busy that evening!’ Will not use again.”

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Posted 2 months ago

“Very easy to use, we parked up and was on the bus to the airport within 10 minutes. On return the bus was waiting at the bus stop, seemed they new when your flight returned as was waiting for you! Definitely use again”

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Posted 2 months ago

“The car park was easy to find, we waited a few minutes and were at the airport in minutes. Coming home we rang and the bus was waiting for us. Excellent service and will use again. Thanks 🙂”

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Posted 2 months ago

“Excellent price and recommendations for parking options.”

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Posted 2 months ago

“Short Transfer . Regular buses . Staff very friendly. Would use again .”

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Posted 2 months ago

“Signage into the car park not clear in daylight, and not updated to satnav so very difficult to find the entrance, then once inside not clear how to find a space to park, parking bays rather narrow.”

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Posted 2 months ago

Holiday Extras is rated 4.3 based on 7,660 reviews