Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,135 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,135 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very smooth experience. No problems, experienced at all and great value”

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Posted 8 months ago

“Really easy to use.”

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Posted 8 months ago

“Everything ran great. V near airport entrance. No probs with access or departure. Good price. Can’t fault. First time used but will use again.”

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Posted 8 months ago

“First time I used the Silver Zone at Bristol Airport. I was shocked how easy it was to get the bus and and how organised it was on collection of my car Defiantly use again”

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Posted 8 months ago

“Great car park .. so close to airport and was easily booked through the holiday extras app”

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Posted 8 months ago

“Everything went all well! Thanks”

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Posted 8 months ago

“Easy to book, easy to get the car in and out. Shuttle was perfect, no long waiting at all. Very reasonably priced. I'll definitely book it again!!!”

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Posted 8 months ago

“I have used holiday extras many times and in several countries. This time booked a car into Bristol Airport Silver zone, which we use often. Booking was easy and the service at Bristol was very good. I always use a spare car key. Bus service to terminal is about every 10 minutes- it can get very busy and crowded on the bus at times.”

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Posted 8 months ago

“Excellent 2 minute transfer. Bus waiting when we got back straight in collected our keys and was on our way no waiting, no messing around.”

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Posted 9 months ago

“Easy to book easy to get the car in and very reasonably priced”

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Posted 9 months ago

“Parking, was miss directed to the wrong location, was told to go from T4, to hotel. Took over 2hours to collect car! Car collection occurred 12.20am, my wake to catch flight was 5.30am, so hardly worth book hotel, parking package. Took one out to return car on arrival. Blue Circle mews the parking service. Asked for refund….”

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Posted 9 months ago

“The car couldn’t be found upon our return leaving us waiting for nearly half an hour even though we arrived on time”

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Posted 9 months ago

“A great hotel, we’ve stayed before and wasn’t disappointed with the service. We had dinner and drinks which were great too. The downside was the return and the parking machine not opening or accepting our ticket. We needed to call for assistance and it wasn’t the friendliest of services.”

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Posted 9 months ago

“ALLWAYS EASY TO BOOK ONLINE & NUMBER PLATE RECOGNITION WORKS CORRECTLY”

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Posted 9 months ago

“No messing around. Parked car bus waiting. Same on return and straight to car and out. Used twice so far and will return”

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Posted 9 months ago

“Always reliable.”

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Posted 9 months ago

“Excellent service as always never use anyone else x”

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Posted 9 months ago

“Great. Easy online booking.Smooth arrival and departure.”

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Posted 9 months ago

“Easy well signed access regular bus shuttle service”

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Posted 9 months ago

“Easy to use. Easy access Friendly staff”

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Posted 9 months ago

Holiday Extras is rated 4.3 based on 7,135 reviews