Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,122 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,122 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service as always and hassle free”

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Posted 5 months ago

“Great stay , great price and our car enjoyed its stay too !”

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Posted 5 months ago

“Easy to book, easy to locate! Service was great, collected the car, it’s a short walk to north terminal. Returning home collected the car!no concerns. Very pleased! Had taken pic of mileage and car. Used 5miles as informed. Will use again. Thankyou x”

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Posted 5 months ago

“Very good service from mid stay car park in stansted. We didn’t have to wait long to get picked up from the car park or terminal. The whole process was very smooth. Downside was that some low life scum decided to steal the tyre valve dust caps from my car tyres.”

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Posted 5 months ago

“Only a short walk from the terminal. I would highly recommend it.”

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Posted 5 months ago

“Very good service. Both transfers were on time and spot on”

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Posted 5 months ago

“Car drop off was easy with staff available to help with the machine to drop off keys, then only a 2 minute walk to airport terminal. On returning from holiday the procedure was straightforward. Very reassuring as I was travelling on my own, thank you.”

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Posted 5 months ago

“Quick to park, convenient and very little waiting around.”

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Posted 5 months ago

“Beautiful food plenty to choose from everything was fresh and filled full.brilliant air conditioning and large smoking terrace would definitely be booking again really comfortable seating area.well worth the money”

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Posted 5 months ago

“It is, as advertised, only a stroll from the airport terminal building. However, it would be much better if you allocated a space, by number, or row etc...”

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Posted 5 months ago

“Drive in park up walk to terminal easy Brilliant no shuttle bus just 2 min walk”

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Posted 5 months ago

“It went as expected”

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Posted 5 months ago

“Quick and easy to park at hotel at Birmingham airport. We stayed the night on our return”

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Posted 5 months ago

“Good set up and the shuttle bus very good too”

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Posted 5 months ago

“Excellent service as usual”

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Posted 5 months ago

“The car park has been moved, but sat nav alterations not publicised; signage is inadequate; it is a long, uphill walk to the terminal; the barrier did not open to let me out, and the first person to answer the intercom did nothing other than to say that I had to pay a further fee( I was within my pre-paid booking.) Only when I called back, and spoke to another member of staff, and quoted my booking reference, was the barrier raised to let me out.”

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Posted 5 months ago

“Efficient and convenient.”

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Posted 5 months ago

“Smooth transaction. very easy to do and convenient location”

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Posted 5 months ago

“Everthing on previous trips has gone well but the last time not so i booked parking at Heatrow from 1am arrived at 1.30am only to find the desk closed and no one there.I rang a number that I eventually found on an an email to be told the desk will not open before 3am. I do think that the booking programe should be sophisticated enough to prevent people booking too earlier a time. When somene did eventually turn up at 2.55am he was obsessed with the fact my entrance ticket said 1.30am well I had been there for 1and a half hours so what did he expect other than that things were fine.”

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Posted 5 months ago

“Everything went smoothly. Always use this service as have never had any issues.”

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Posted 5 months ago

Holiday Extras is rated 4.3 based on 7,122 reviews