holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 3.72

3.7 Rating 185 Reviews

69 %

of reviewers recommend holidaycottages.co.uk

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3.7

Based on 185 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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holidaycottages.co.uk 5 star review on 11th April 2025

Cat

holidaycottages.co.uk 5 star review on 10th April 2025

Andy

holidaycottages.co.uk 1 star review on 17th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“:( Finally found an affordable holiday place & they don't want my good boy rottie. After I booked I got an email saying there had been a mistake and they only take medium size dogs up to the size of a Lab (of course they're so much smaller than a rottie... 🙄) The details don't say that at all, just says one dog. They ask for breed when booking, so it's about him being a rottie but they chose to lie rather than be honest. Avoid @holcottagesuk if you have a #rottie #rottweiler”

holidaycottages.co.uk 1 star review on 25th May 2022

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Posted 2 years ago

“I booked a cottage over a month ago but accidentely booked the wrong dates. I instantly contacted customer service via email and since then i've been chasing them for my refund. They do not have a contact number which is just ridiculous and the customer service email only reply via cripted emails once a week, if i'm lucky. I even asked for an exchange as I still want the same cottage but i'm getting no where..”

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Posted 3 years ago

“Probably the worst customer service experience I have ever had, and certainly the worst with a self-catering agency. The property (Beacon Farmhouse in Michaelchurch Escley) was absolutely filthy, in a dire state of repair, and infested with insects. We left after being unable to raise the property manager on the phone, and there has been almost a complete lack of communication from the agency ever since. Currently fighting for a refund, and I am guessing that we are going to end up in small claims court over this. First such experience in over twenty years of staying in self-catering properties.”

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Posted 4 years ago

“They take no pride in themselves. They (charlie) cancelled our trip last week to Norfolk by email the day before saying they would help us rebook which we said we wanted to do. They didn't answer our email they completely ignored us. AVOID”

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Posted 4 years ago

“Easy to use website. Super helpful & quick to respond to my enquiries. Really clear communication throughout.”

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Posted 6 years ago

holidaycottages.co.uk is rated 3.7 based on 185 reviews