Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.90

4.9 Rating 836 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

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Metrics

4.9

Based on 836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 7th November 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish. I made multiple phone calls to find the right pool table and was always met with a friendly voice with great advice. Delivery was organised quicker than expected (always better to under promise and over deliver) and the lads that installed the table did so quickly and thoroughly. Thoroughly recommend. Should also say that the company was recommended to me by an old friend from university who also only had good things to say. Thank you.”

Home Leisure Direct 5 star review on 1st July 2024

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Posted 4 months ago

“Fantastic customer service. Huge choice of tables, fast turnaround for choice, delivery and installation. Would highly recommend.”

Home Leisure Direct 5 star review on 28th June 2024

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Posted 4 months ago

“Customer service was excellent was not pressed into buying anything that I didn't want Had the signature 7ft oudoor table put in in on 25.6.24 table plays good although a little fast delivery guys were courteous at all times explained the cleaning and leveling process Would highly recommend also had delivery and install within 12 days 1 very happy customer”

Home Leisure Direct 5 star review on 26th June 2024

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Posted 4 months ago

“Excellent Customer Service from Rob & the Team at Home & Leisure, very helpful with advice & cloth choice. Top Quality 7ft Pool Table supplied at an affordable price, with quite a few nice extras thrown in as part of the deal. Installed quickly & efficiently by the installation team, great job. Couldn't be happier with the whole process.”

Home Leisure Direct 5 star review on 25th June 2024

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Posted 4 months ago

“Excellent service, each time I had a question it was answered promptly. Delivery team were excellent quick, polite, professional and friendly. Very well compensated for error regarding delivery and there was no quibble replacing the slate and cloth which also included the cushions because there was a small flaw in the cloth.”

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Posted 4 months ago

“Lovely sales room well presented rob amos was very helpful and plesant nothing was to much trouble will deal with him anytime”

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Posted 4 months ago

“fantastic service, all on time and new pool table installation was obviously done by a superb professional team. I would recommend these guys anytime.”

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Posted 4 months ago

“Absolutely fantastic service, all on time and new pool table installation was obviously done by a superb professional team. Completely recommend this company.”

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Posted 5 months ago

“We visited the showroom looking to buy a pool table and table tennis top. Ollie was extremely helpful and gave us plenty of time to have a play on the tables in the showroom. A week later and we received our table (we chose a colour combo in stock). The delivery guys were great and within an hour the tables was setup and leveled. Great experience and really pleased with the table.”

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Posted 5 months ago

“Just received my outdoor pool table. Absolutely superb and exactly as I expected. Delivery was timely and in accordance with the schedule shared with me when I placed the order. Delivery service itself was excellent. Fully deserved of the 5 star rating I have given.”

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Posted 5 months ago

“Fast friendly and effiicent service. Ordered an American Pool table to be custom built in my loft. Came very quickly (with a free fuse ball) and built in a few hours. Table is amazing. So good to play on. Thank you so much!”

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Posted 5 months ago

“Efficient and helpful when ordering and finished product all I could have hoped for.”

Home Leisure Direct 5 star review on 1st June 2024

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Posted 5 months ago

“Table is great and appreciate you guys working with us. Thanks to Fred for sorting this all out”

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Posted 5 months ago

“We ordered a Signature Pool table & hoping for a speedy delivery in time for our daughter's birthday party. It was not guaranteed but they said they would try & we were pleased it arrived during the week before. Installation was quick & the table looks great. Really pleased with the quality of the play however & 100% happy with our choice. Also had a football table from them which is also excellent. We did not open the table tennis top yet but looking forward to that soon also. Great service from this company..”

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Posted 5 months ago

“Purchased a pool table from Home Leisure, although an entry level table very please with quality, delivery prompt and installation guys were great. Would highly recommend”

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Posted 5 months ago

“I can't say enough of how happy we are with our beautiful piece of furniture. The professional team are a delight to deal ,from Rob at the sales stage right through to installation.”

Home Leisure Direct 5 star review on 16th May 2024

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Posted 5 months ago

“Great selection of pool tables, fab service and the delivery guys were quick polite and efficient. Can highly recommend if you’re looking for a good quality pool table at a reasonable price”

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Posted 6 months ago

“Fantastic customer support and great service, proactive around delivery time slot and product looks and plays great. I would recommend these guys.”

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Posted 6 months ago

“Without hesitating we would highly recommend Home Leisure Direct. From the initial contact with Rob in Sales, who was extremely professional and could not do enough, through to delivery we have been completely impressed and satisfied with the goods and service we have received. A big thank you to you all!”

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Posted 6 months ago

“A really efficient company. The ordering process was very easy. A quick delivery followed by a quick and thorough install. Fully recommend Home Leisure.”

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Posted 6 months ago

Home Leisure Direct is rated 4.9 based on 836 reviews