Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.90

4.9 Rating 836 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 7th November 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my arcade pro Mercury, great product and great service.”

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Posted 4 years ago

“Such great showrooms , Tyrone was very helpful to me and my friend liam , offered us drinks and allowed us to try all the arcades ! Liam wants to have his own arcade store one day and he loved every second ! :)”

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Posted 4 years ago

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Posted 4 years ago

“I approcahed Home Leisure Direct to see if they would support us with an event taking place in store at John Lewis & Partners Cribbs Causeway, involving celebrity footballers from Bristol City. I have to admit, I didn't give them much notice with my request, but they were so accommodating and polite I couldn't have wished for a better outcome. I wouldn't hesitate to recommend this company, polite, professional and super efficient. I look forward to dealing with them again in the future.”

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Posted 4 years ago

“Had been looking for a recon pool table for a while, but none forthcoming. Decided on a new table and was lucky enough for Home Leisure Direct to have just one in stock of the type I wanted. Spoke to Tom on Monday, concluded the sale, and by Friday it was installed and ready to go in our new summerhouse. From purchase to installation the service was second to none. Follow up calls every step of the way let me know what was going on, and the three man installation team that brought the table were very friendly and knowledgeable. Top class, will use again for other products.”

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Posted 4 years ago

“We are very pleased with the pool table and how promptly this was delivered! It looks great with the wallpaper In the background of it and I will recommend this company to anyone who is thinking about getting a pool table and many other things that you have available on the website.”

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Posted 4 years ago

“great price, team arrived on time and really efficient,kev,pete,and Mitch were really polite and helpful, excellent supreme winner table and would definitely recommend this company”

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Posted 4 years ago

“Phoned company, got excellent advice. Bought Cornilleau 250 outdoors table tennis table and their delivery was bang on time and they installed it. Couldn’t ask for a better service and better company to buy a table tennis table! Many thanks”

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Posted 4 years ago

“Love my Mercury arcade. Thanks HLD”

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Posted 4 years ago

“A really great, efficient team who dealt with my order promptly and professionally. The delivery and assembly of my product was wonderful too. A great company - highly recommended! Thank you home leisure direct.”

Home Leisure Direct 5 star review on 18th November 2019

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Posted 4 years ago

“Great pre-sales advice, very good value, brilliant delivery service. Extremely happy overall and would be happy to recommend HLD!”

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Posted 5 years ago

“Amazing pool table - love it. Really good company to deal with, answer calls and emails immediately for a hassle free service. Sam looked after us from start to finish.”

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Posted 5 years ago

“Excellent product and service. A really good experience with this company which I used for the first time buying an entry level pool table for our playroom. Helpful and knowledgeable sales staff (I spoke to Sam) and a helpful logistics and delivery team.”

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Posted 5 years ago

“We visited the showroom which was a great opportunity to see all the tables and be confident in the quality of the products. Neil took plenty of time to answer all our questions both at the time and afterwards via email. We ordered a fantastic table with Windsor red cloth that was delivered quickly (4 weeks) and once again the team there (Tyrone) answered all questions when ordering quickly and efficiently. The install went smoothly with the team calling in advance to confirm their arrival window and taking care with our floor when setting up the table. Table looks great and we’re enjoying playing on it with the whole family already (Sexton Walnut purchased Oct 2019). Would definitely recommend.”

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Posted 5 years ago

“Really friendly service from the start of my experience until my table arrived. Thanks Luke and I love my table”

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Posted 5 years ago

“Fantastic customer service. A member of staff named Tyrone shown me around the showroom. Was extremely helpful and knowledgeable. Anyone in the market for a high end pool table should definitely come here”

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Posted 5 years ago

“Purchased a Montford Pool table which has just been installed and it looks and plays beautifully”

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Posted 5 years ago

“Delighted with my retro arcade machine.”

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Posted 5 years ago

“After many discussions with the team, I ordered a pool table and benches. Delivery was prompt and the installation service brilliant. Couple of things preventing 5 stars.. 1. I ordered benches to come with the table and was told they would arrive together. When delivered no sign of the benches and these are due under separate delivery. 2. I ordered a table with a red cloth, but was supplied with green chalk... would of thought a company specialising in pool tables would have a variety if colours to match the cloths provided.”

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Posted 5 years ago

“We are very happy with our table and your staff were polite and friendly and did a good job putting the table together.”

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Posted 5 years ago

Home Leisure Direct is rated 4.9 based on 836 reviews