Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.90

4.9 Rating 836 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 7th November 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service , love my new cue Tyron was very helpful”

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Posted 5 years ago

“From ordering to delivery I found the Home Leisure Direct customer service excellent. Delivery and installation guys were fantastic and happy to answer any question I had on the product - very patient! Always courteous, prompt and friendly. Would highly recommend product and customer service”

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Posted 5 years ago

“I can't recommend this company highly enough. The advice and help at purchase even just over the phone was great from Luke. The table was competetively priced and I opted for delivery, which I very much suggest is worth the money - the two delivery lads were brilliant and very efficient, it made the process of getting the new table in effortless. I did have one small hiccup along the wasy that was nobody's fault, and the best thing about the whole experience was how quickly the issue was resolved and put right. I will be using this company every time they sell an item I am after, they are excellent.”

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Posted 5 years ago

“My Grandad, who sadly isn't very computer savvy called up and spoke at length with Neil. Home Leisure Direct, arranged delivery and installation within six days, with their installation team being so lovely on the day too. Really recommend these guys, my grandad is over the moon with the pool table.”

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Posted 5 years ago

“The whole team worked extremely hard, the pool table and all the equipment is wonderful!!! Extremely happy.”

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Posted 5 years ago

“Love the product, the retro arcade is such good fun, and all the old games work really well!”

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Posted 5 years ago

“Service is personalised, responsive and they go above and beyond.”

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Posted 5 years ago

“Tyrone kindly shown us around the showrooms . They are amazing and got me thinking about a jukebox”

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Posted 5 years ago

“Really impressed with the showrooms ! Loved the jukeboxes :)”

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Posted 5 years ago

“a big thank you to your company. We received such wonderful service when we visited your showroom and when we received our table the high standard of service continued. The table looks great in the room and hubby and I play most days. We are delighted. Thank you to you all”

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Posted 5 years ago

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Posted 5 years ago

“Great family fun table tennis table and prompt delivery.”

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Posted 5 years ago

“Great Service and great product.”

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Posted 5 years ago

“Once again another 5 star delivery. From order with Josh, through to delivery from Mitch and Pete, it has been seamless. Nothing is too much trouble, all queries answered (and they know I ask a LOT) and they just keep you informed! We have ordered everything from these guys, pool tables, air hockey, tables tennis tables and let's not forget the shuffleboard table! We will not order from anyone else - thanks guys! Kathy Games Room Falmouth”

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Posted 5 years ago

“Customer service, delivery, installation all 5 star. In particular the installers went above and beyond, nothing was too much trouble. Our pool table is just fabulous!! Can not recommend Home Leisure Direct enough! Thank you”

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Posted 5 years ago

“Very happy with the customer service and the speed of the delivery was very good and the product was excellent quality”

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Posted 5 years ago

“I recently purchased a Rasson Viper American pool table. This wasn't the original table that I had set out to buy but one I chose after spending some time at the fantastic Home and Leisure show room in Bristol which is well worth the visit to help you decide on the right table for you. I dealt with Sam who was very helpful allowed me to spend some time on my own with no pressure deciding what table to choose as this was a big purchase and wanted to make sure I got it right. I was told there would be a 2-3 week lead time on this table and the delivery was scheduled for 3 and a half weeks. The guys who installed it phoned me on the morning of the delivery and instalation to give me an accurate time of arrival. They installed it and where very professional and meticulous about their work. All in all I'm very pleased with the service and end product and won't hesitate to recommend Home and Leisure.”

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Posted 5 years ago

“The Oxford pool table is first rate and offers good value for money. It looks and feels very high quality with a very good standard of felt and cushion response. The dining table cover is sturdy and well made and fits nicely on top. The delivery guys were friendly, helpful, polite and knowledgable. I would recommend using their service as they are quick, communicative and give you all the information you need regarding levelling the table etc. You get everything you need for looking after the table and set up when you purchase a table. It took longer than the 8-10 weeks as it sometimes can but, after some chasing up, the customer service was then excellent.”

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Posted 5 years ago

“Ray was very helpful- I originally enquired about a wood bed table but after visiting the showroom and having a play on the table I realised that a slate bed was much better. I was left to browse and never felt pushed in to a buying. The table looks great in my room and can't wait to have my friends around! Thanks home leisure.”

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Posted 5 years ago

“Neil showed us round all the fantastic products. Amazing range and great service”

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Posted 5 years ago

Home Leisure Direct is rated 4.9 based on 836 reviews