Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.90

4.9 Rating 836 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 7th November 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ben was extremely helpful, offering great customer service. The team have gone above and beyond to help meet tight project deadlines. We are extremely happy with the pool table and shuffle board received.”

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Posted 1 year ago

“Lovely people, very easy to work with. Table was delivered on time and when there was an issue with the mechanism, they had someone there almost immediately to sort it. Very happy.”

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Posted 1 year ago

“Great service and delivery was prompt and professional! The guys were brilliant and gave us all the information needed for care and set up of the table. Been playing everyday since.”

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Posted 1 year ago

“I drove 2 hrs to Home and Leisure on 26th July 23 and was met by Rob Amos who was so helpful understanding my needs and requirements showing me all the deferent options with regards to full size Slate Bed Pool Tables I decided on SignitureTournament Pro Edition 7'x4' Grey Oak with a Blue Strachan 777 cloth within a few day I received a phone call to book installation for 22nd August (less than a month from ordering) it was delivered at 09:00 and installed by 10:30 Duane & Phil were very polite professional and efficient the only issue was one cushion had a very small tear in it But Duane was straight on the case and it is booked in to have the cushion replaced even with the 1cm tear the table plays fantastic and true thank you so much to you All Martin”

Home Leisure Direct 5 star review on 26th August 2023

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Posted 1 year ago

“Fantastic service from intial quote through to installation. The prices and array of products is perfect and the communication throughout was 5stars. The installation team were really friendly and effeicient too. They talked me through everything and went above and beyond to make sure i was happy, before they left. Fantastic service and highly recommended”

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Posted 1 year ago

“Great product and expert advice and installation”

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Posted 1 year ago

“I am so happy with the service that I keep going back time after time!”

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Posted 1 year ago

“We have recently purchased 7ft Pool Table from this company including coin mechanism for our Local Royal British Legion. all through the process we dealt with an exceptional Sales Team Member by the Name of Ben Flack. nothing was too much trouble in help getting the order placed. he was very quick to respond to our questions and even managed to get the tabled delivered sooner than expected. although out Ben provided some the best customer care I have received from a company.”

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Posted 1 year ago

“The service we recieved from start to finish was fantastic. Great advice, really easy to order and the installers were lovely.”

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Posted 1 year ago

“Guys turned up yesterday to install the pool table, they were on time very professional and had it installed in no time at all. No packaging left behind which was great and explained all that was needed. I would highly recommend home leisure to friends and family as the process was very easy from the start at the show room to the install. Many thanks Steve”

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Posted 1 year ago

“We recently had the pleasure of adding the Signature Warwick 7ft Pool Dining Table from Home Leisure Direct to our home, and we couldn't be more thrilled with our purchase. The installation team was fast, efficient, and left no packaging behind, which made the process even more convenient. The dual-purpose feature is the highlight of this table. During the day, it serves as an elegant dining table, perfect for family gatherings. In the evening, it transforms effortlessly into a professional pool table with a smooth playing surface and responsive cushions, ensuring a great game every time. The customer service was exceptional, making the entire buying experience pleasant and hassle-free. In conclusion, the Signature Warwick 7ft Pool Dining Table from Home Leisure Direct is a fantastic investment for any home. We highly recommend it for families looking for a stylish and functional addition to their living space. Thank you, Home Leisure Direct, for providing us with a pool dining table that exceeds our expectations.”

Home Leisure Direct 5 star review on 20th July 2023

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Posted 1 year ago

“Great customer service and install - really good company to deal with and would highly recommend.”

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Posted 1 year ago

“Just received a new pool table, the lads that delivered it and set it up were excellent, taking time to talk me through how to look after the table in the future, they were also very polite and helpful, the company also kept me well informed about the product.”

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Posted 1 year ago

“Great company! The pool table is fantastic and the lads who delivered it and set it up were brilliant! Their customer service is great and I would highly recommend them! 5 stars!”

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Posted 1 year ago

“Great service and really accommodating when it came to installing.”

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Posted 1 year ago

“Super happy with Home Leisure Direct. The company was great from start to finish. Pool table is excellent and Fred and Zoe were super. Very happy and thoroughly recommend.”

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Posted 1 year ago

“Can’t express how happy I am with the service I have received from start to finish. All my details were discussed beforehand, all my questions were answered, and received excellent advice on what pool table to order. Ordering process was very easy to do, received further instructions promptly and the 2 delivery lads were excellent and very helpful.”

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Posted 1 year ago

“Great service from ordering to delivery, As we wasn't sure about which arcade machine we wanted spoke to Ollie via phone and email he was so informative and helpful, he helped us decide which one to go for, so happy with it.”

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Posted 1 year ago

“We love this, was delivered within a few weeks, the guys who delivered were really helpful. Would definitely recommend this company for anything similar.”

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Posted 1 year ago

“Easy to contact. Communications from the team fantastic and very helpful. On site delivery of pool table and installation very professionally done. Highly recommended.”

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Posted 1 year ago

Home Leisure Direct is rated 4.9 based on 836 reviews