Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.90

4.9 Rating 836 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 7th November 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke with Micheal on the phone who was extremely helpful and willing to take the time to answer all the questions I had. Will definitely be purchasing from them in the near future.”

Helpful Report

Posted 6 years ago

“The service and welcome at the showroom was great. Staff friendly and knowledgable about the products.”

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Posted 6 years ago

“Great little machine and fantastic service! 5*”

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Posted 6 years ago

“Great company, love my new pool table and Neil was brilliant. Thanks HLD!”

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Posted 6 years ago

“Had a slight issue with my pool table but the friendly and helpful staff sorted it ASAP and I’m now one happy customer with a fantastic pool table.”

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Posted 6 years ago

“Great showroom, lots to look at and helpful and knowledgeable staff.”

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Posted 6 years ago

“Home Leisure Direct came back highly recommended and i can see why. Sales staff were very helpfully and polite. i didn't feel rushed to make a decision on what cue to buy. Ended up with a great cue at an affordable price. World class team world class service thank you.”

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Posted 6 years ago

“I am so pleased with my pool table. Reece was brilliant talking through all the different table options that would best suit me. There was no rush and he assisted me in choosing the perfect table. An Phil and Tyrone were amazing delivering the table to me. Again there was no rush. They made sure I was happy with where the table was going. They set it all up for me and it looks fabulous!! Thanks to all 3 of you at Home Leisure Direct!! I would defiantly recommend :)”

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Posted 6 years ago

“One word.... WOW I would highly recommend these guys not just for their amazing pool tables but for their helpful staff members too. I wasn't sure what table I wanted to buy but after some great information provide by sales I ended up with my beautiful table which I couldn't of been happier with.”

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Posted 6 years ago

“We ordered a Garlando football table from Reece at HLD. They were really helpful, efficient and dealt with a minor issue very quickly for us. We'd highly recommend. Andy”

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Posted 6 years ago

“Pool table light - quick delivery, easy to install.”

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Posted 6 years ago

“Truly awful company. Ordered a pool table in May and four months later nothing has arrived. Multiple emails and calls go unreturned - promise of delivery never take place. If you ever speak to a member of staff they have absolutely no idea what is going or any idea if the issues you might have had. This may be the worst customer service and delivery company I have ever come across in the U.K. - dreadful.”

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Posted 6 years ago

“Totally amazing place! Great place to choose my cue with my son. Trying out different cues in great surroundings. Couldn't be happier!”

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Posted 6 years ago

“An excellent afternoon spent choosing and english pool cue for my pal. The ability to test the cues you are looking at in an un rushed setting made the journey well worth it. Michael looked after us and I can recommend heading there for such an adventure.”

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Posted 6 years ago

“Fast efficient service. Delivery and installation 5star”

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Posted 6 years ago

“Armed with only the information that we needed a pool table in our young persons service, and no real clue what to go for, Reece was on hand to ensure we got the right product for us! He was really accommodating to our requests, and made the whole process run smoothly. Very personable and friendly service from Home Leisure Direct all round.”

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Posted 6 years ago

“Great & reliable service. Reece is always responsive & helpful.”

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Posted 6 years ago

“Reece was really helpful in ensuring we had the right pool table for us. Communication throughout the process has been great. Nothing was too much trouble. We're really looking forward to the arrival of the table!”

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Posted 6 years ago

“Had to wait a while for it, but the lads arrived today and did a splendid job of putting it all together! The fitters are very professionals and ensured everything was spot on before they left. Thanks!”

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Posted 6 years ago

“Splendid job with a quick delivery for the cloth cleaner, worked perfectly getting rid of the beer stains on my table, will pop back in to get more bits and bobs! Thanks Reece.”

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Posted 6 years ago

Home Leisure Direct is rated 4.9 based on 836 reviews