Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.90

4.9 Rating 836 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

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Metrics

4.9

Based on 836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 7th November 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had my Signature Tournament Pro pool table delivered and installed this week from Home Leisure Direct and it's amazing!!!! What a fantastic 100% service from start to finish. The two fitters Neil & Aaron were bang on time (in the pouring rain) to install the table just how I wanted it. They were fast, tidy and ready to answer any questions I may of had. I couldn't recommend Home Leisure Direct highly enough. Well done to you all keep up the good work. Tony Wain...........”

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Posted 6 months ago

“Rob is the person to talk to for information about the products. We bought a Signature pool dining table and it is very attractive. Neil and Aaron arrived and put the pool table together I was worried about the new carpet and they put down cloths on the carpet straight away. Neil and Aaron seemed to be very experienced at putting the pool dining table together We are very pleased we chose Leisure Direct.”

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Posted 7 months ago

“Just had delivery of my Signature Pro pool table and all the accessories and I would thoroughly recommend this product. Home Leisure Direct didn’t have the table I wanted in their store in Bristol, so I had to wait a few more weeks to have it built before it arrived, but the delivery guys installed it perfectly where I wanted it to go, and the table is fantastic - perfectly level, bounce off the cushions is consistently true. The standard cues that came with the offer are good, but it’s probably worth spending a bit more on their Whirlwind cues, which I did. Rob Amos, the sales person I dealt with, was very helpful from start to finish, all done online with all my questions answered efficiently before I decided to pull the trigger! Very happy with my purchase and the customer service from Home Leisure and the installation team was excellent. There is a great choice of extras (snooker balls, extra set of spots and stripes balls, lighting etc) which I think are good value for money.”

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Posted 7 months ago

“These guys were really easy to deal with and pulled out all the stops to deliver the table early , in time for my birthday. They gave me good advice about what size table to order too. I’m thrilled with the table and customer service was great at all stages.”

Home Leisure Direct 5 star review on 21st March 2024

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Posted 7 months ago

“Rob and the dream were knowledgeable and communicated regularly regarding the delivery of our table. Installation was seamless. I would have no hesitation in recommending Home Leisure Direct.”

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Posted 8 months ago

“Coaching with Ben Flack. An absolute gent. Takes you through the things that are important to you and works on your weakest points”

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Posted 8 months ago

“I recently had the pleasure of shopping at Home Leisure and I must say, it was an outstanding experience from start to finish. Not only was the service exceptional, but the quality of the products surpassed my expectations. It's evident that they take great pride in offering only the best to their customers. Overall, I cannot recommend enough. If you're in need of a pool table, look no further. Thank you to the entire team for providing such a wonderful shopping experience. I will definitely be returning in the future!”

Home Leisure Direct 5 star review on 5th March 2024

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Posted 8 months ago

“High quality, fully functioning pinball machine, decent price, smooth installation. Highly recommended!!!”

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Posted 8 months ago

“Great sales always replies very helpfull”

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Posted 8 months ago

“I would highly recommend Home Leisure, they have been a great company to work with. Rob was so helpful over the phone with our enquiry, we were wanting a pool table for the old dining room, and he found us a great deal. The table arrived within 2 weeks and the guys who put it together were friendly, quick and also tan through everything with us. Table looks fab and kids are over the moon. Thanks again Rob.”

Home Leisure Direct 5 star review on 4th March 2024

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Posted 8 months ago

“We bought the signature pool table/dining table and have been really pleased with the quality of the table itself and the topper for the dining room table. The team kept us updated whilst we were waiting for delivery and on the day of delivery. On the day of delivery the installation team were friendly and polite carrying out the installation without any fuss. They gave us lots of advice on how to maintain and look after the table as well. Overall we are very happy with the product and the service we received.”

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Posted 8 months ago

“Hi Rob, I received my pool table last week and I am delighted with it, your installation guys were first class when they put it together Thanks for all your help Rob during the ordering process you made everything very easy! Thanks Mark Rae”

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Posted 8 months ago

“Great company to deal with, the whole team are great especially Charlie who I saw in the showroom and did the deal with. The 2 fitters Neil & Aaron were great too on time fast and very tidy. Would recommend to anyone if you are looking for a slate bed pool table or a games machine this is the company for you. Many thanks again home leisure direct. Many thanks W.Draycott”

Home Leisure Direct 5 star review on 12th February 2024

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Posted 9 months ago

“The whole experience buying my pool table was a rare pleasure, from chatting to the sales team, a big thank you to Rob Amos who was more than helpful, to the delivery and installation. The pool table is fantastic, both as a pool table and a dining table. Most people don't even realise it is a pool table until we show them. Already had many hours of great entertaining. Couldn't recommend highly enough.”

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Posted 9 months ago

“Through next level knowledge, support and communication, Rob’s customer experience was truly exceptional! From start to finish, buying our beautiful pool dining table! We’ll definitely be buying our pinball machine from you Rob! Thank you for everything!”

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Posted 9 months ago

“Rob was very welcoming from the minute we arrived at the showroom, very knowledgeable about the pool tables. From ordering to delivery only took 10 days. Delivery guys were great. Only downside is the benches have not arrived. Love the pool table, would highly recommend this company to others.”

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Posted 9 months ago

“Great half day pool session with Ben throughly enjoyed it.. He quickly found my flaws and addressed them.. It will take time and practice.. all aspects of the game covered and even a cheeky race to 7 at the end..”

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Posted 9 months ago

“Great service from Fred in the sales team. Punctual delivery and great guys doing the installation, many tips for the pool table. We love that we can use the table as a family and it is well made.”

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Posted 9 months ago

“Showroom is amazing! Plenty to look at and try before you buy. I’m really impressed with our table. Really good quality. Delivery guys were very good.”

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Posted 10 months ago

“Great service and really helpful with kitting our room out! Thanks to the install team and Fred”

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Posted 10 months ago

Home Leisure Direct is rated 4.9 based on 836 reviews