Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.90

4.9 Rating 836 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 7th November 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Eleven days after ordering our table and benches, it has arrived. It was expertly delivered and setup by Neil and Aaron. They were quick, tidy, polite and friendly. Clearly they really knew what they were doing. Before they left, they made sure we were 100% happy and gave us some valuable advice about looking after the table, a Chester Signature 7ft in Oak. They are clearly are proud of the products they deliver and it shows. The build and quality of the table is AMAZING. The 7ft is perfect for the room and it is just a thing of beauty, such a fabulous quality of workmanship, a firm slate bed, rich solid oak and the slate-blue cloth looks so classy and it plays wonderfully. The accessories are all top-notch, the benches are again, real quality and make the perfect seating. I thoroughly recommend Home Leisure Direct highly enough, their end-to-end service from the website, through their very patient and helpful telephone agents, delivery and fitting service, simply cannot be faulted. We’re so glad we put our trust with these guys, 100% start-to-finish.”

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Posted 11 months ago

“Very good service. Ollie was very helpful and provided some great advice”

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Posted 11 months ago

“First class service”

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Posted 11 months ago

“Delivery drivers were amazing and didn’t let 8 floors stop them!!! Very good customer service responses Great overall experience”

Home Leisure Direct 5 star review on 30th November 2023

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Posted 11 months ago

“We have contactless pool tables in two of our Bristol Pubs from HLD. Very pleased with the tables, service and instalation.”

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Posted 11 months ago

“Great customer service, tables we ordered were delivered promptly and set up within an hour. Communication was very good and we were kept informed of the order progress including delivery date and time slots. Would recommend then and use them again.”

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Posted 11 months ago

“Very straight forward to deal with. Purchased a Rasson pool table and everything from order to delivery went exactly as promised.”

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Posted 11 months ago

“Great service as always and tables look great, thanks again Fred”

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Posted 11 months ago

“I ordered a Signature Tournament Pro Edition 7ft pool table in August 2023. On the phone, the sales team at Home Leisure Direct were very knowledgeable and helpful, guiding me through the options with absolute patience and never once pushing for a sale. Once ordered, the table was built and ready a lot early than my garden bar was, but it was no problem for the delivery team to hold on to the table until I was ready to take delivery. Now that it’s been delivered I am very happy with quality of the table, the cloth, the balls and the cues and would definitely buy again from Home Leisure Direct.”

Home Leisure Direct 5 star review on 16th November 2023

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Posted 11 months ago

“Great service. Always kept me updated about dispatch and delivery. Table was assembles by 2 great guys who told me everything i needed to know. Overall great experience and would highly recommend.”

Home Leisure Direct 5 star review on 15th November 2023

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Posted 11 months ago

“Absolutely amazing service, this is the second time we have used home leisure last year we had a arcade machine delivered and today we have had a pool table. Excellent doesn't come close to the quality of service from this company they are exceptional, from initial enquiries to keeping upto date and for the pool table delivery and installation by Chris and Howard was simply superb, we are not the easiest to get to but really was not an issue and they actually made it looked simple and extremely professional. Already recommended them to friends and family and wouldn't hesitate to recommend to anyone, really excellent, many thanks”

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Posted 1 year ago

“In and out quick, great job levelling the table making sure it was in the right place for me. Explained how to level it if I was ever moving it in the future. Highly recommended”

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Posted 1 year ago

“Home Leisure Direct supplied us with a pool table for our office. I found the sales guy really helpful and he dealt with our enquiry and order efficiently and quickly. Cannot fault them. Install was well planned and organised, the guys did a great job. We are very pleased with the quality of the table as well. Makes being in the office that much more fun too!”

Home Leisure Direct 5 star review on 17th October 2023

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Posted 1 year ago

“Pool table: Delivered September 2023 From the helpful Home Leisure Direct sales team, especially point of contact Rob Amos, to the highly efficient fitters, Nick and Aaron, we were very happy with our pool /dining table purchase experience”

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Posted 1 year ago

“amazing service - from choosing to ordering and delivery. so happy with the table. it’s been used everyday since we got it. great addition to our house / family life”

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Posted 1 year ago

“Went to view the tables at the showroom first as we were unsure which one would be suitable. The gentleman was very helpful and gave us lots of great advice. Fast delivery and installation. The installers were very friendly, efficient and knowledgeable. Great quality pool table, even had a few surprise freebies on delivery! Extremely happy with our purchase would highly recommend 👍”

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Posted 1 year ago

“Really pleased with my pool table. Staff were very friendly and helpful when ordering, delivering and installing. Delivery was scheduled quickly after order and arrived exactly on time. Installation was quick and efficient. Thanks for great product and service.”

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Posted 1 year ago

“From start to finish excellent service I was kept informed very quick from ordering to install the guys Chris an Chris had respect for the property on time took all packaging away ask if I had any questions and answered everything I wanted to know very helpful guys All in all very pleased with my purchase great company to deal with. Install 4/9/23 RB (Peterborough)”

Home Leisure Direct 5 star review on 13th September 2023

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Posted 1 year ago

“Great service, great price great table. All our players are more than happy with our new table.”

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Posted 1 year ago

“Thank you to the team at Home Leisure Direct for their help today. Sam was very helpful and knowledgeable about their products.”

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Posted 1 year ago

Home Leisure Direct is rated 4.9 based on 836 reviews