Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.90

4.9 Rating 836 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

Questions

Metrics

4.9

Based on 836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

Write Your review

Tell us how Home Leisure Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Home Leisure Direct 5 star review on 7th November 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reece at Home Leisure went out of his way to make sure the pool table fit in our basement - even double checked all the access measurements with the installation team. Installation went very well and table looks great! We came back to Reece to find us the perfect Cue Rack to complement our table- another great experience. Air Hockey table was awesome experience with Home Leisure. Reece is extreamly helpful and managed to expedite delivery by over 3 weeks! The installation team were fantastic and took the time to explain how to change settings etc. Reece and the Home Leisure team are highly recommended!!”

Helpful Report

Posted 6 years ago

“Having bought a pool table from Home Leisure Direct 3 years ago, we recently returned to purchase some new cues. The staff were attentive and helpful, and helped us to make an informed choice for our purchase. I would definitely recommend Home Leisure Direct for both equipment and accessories.”

Helpful Report

Posted 6 years ago

“Wanted to see before I bought. Fantastic showrooms, great service.”

Helpful Report

Posted 6 years ago

“very helpful, gave great advise. Beautiful showroom, well worth a visit if you are thinking about purchasing a pool table or games machine.”

Helpful Report

Posted 6 years ago

“It's the service that makes a difference. They let you spend as long as you want playing with all the kit and are patient when answering my million questions. Highly Recommended.”

Helpful Report

Posted 6 years ago

“the sales man stuart was extremely helpful & friendly & helped us find the right pool table, that we were looking for, highly recomended”

Helpful Report

Posted 6 years ago

“website was great and the on line chat was easy and really helpful”

Helpful Report

Posted 6 years ago

“Excellent company to deal with & highly recommended! Special thanks to Reece who provided us with great advice & service!! Will definitely purchase from them again.”

Helpful Report

Posted 6 years ago

“The website was very easy to navigate and the staff were super helpful and friendly. I would definitely use Home Leisure again.”

Helpful Report

Posted 6 years ago

“We bought our pool table from Home Leisure Direct last year and I can honestly say it's been one of the best family purchases we've made in years. A trampoline for when the kids are young followed by a pool table when they're teenagers. We all enjoy playing and there is plenty of rivalry amongst us. Everyone likes to win! We had our table delivered and installed by Home Leisure which was very straightforward and it was set up perfectly. I talked to Mike via the text chat today to get a new cue and cue rest today and he was able to guide me to choose the right cue for our needs. All in all very good service from a really nice company. Thanks.”

Helpful Report

Posted 6 years ago

“Brilliant service! I bought a table but had to readjust the order once i had put it through, mike from the online chat assisted me and sorted it for me in a matter of seconds. Thanks a lot!”

Helpful Report

Posted 6 years ago

“Excellent service very pleased. Extremely patient and free coffee and very glad I came”

Helpful Report

Posted 6 years ago

“Good showroom but the bar wasn't serving beer.. Reece should be given a bonus!”

Helpful Report

Posted 6 years ago

“Excellent service,ordered a pool table with no problems.reiss was amazing and v helpful”

Helpful Report

Posted 6 years ago

“Great cues and very swift delivery”

Helpful Report

Posted 6 years ago

“Really pleased with out new table, Stuart has offered continued support in the future, time to kit out the rest of the cave with some memorabilia.”

Helpful Report

Posted 6 years ago

“I would highly recommend home leisure to anyone wishing to buy a pool table. The range of pool tables they supply is phenomenal. I was very indecisive over the style of table I wanted but with Harriet's excellent knowledge we soon narrowed it down. The service she provided was excellent and thanks to her I now own a table I love. The delivery was very quick and the team that installed the table were also fantastic. A big thanks to everyone at home leisure.”

Helpful Report

Posted 6 years ago

“Great showroom”

Helpful Report

Posted 6 years ago

“Great advice from Reece and lots of patience on colour choice! thank you”

Helpful Report

Posted 6 years ago

“Called in to have a look at an arcade machine and received great advice and help from Reece on the pro's and con's of what was available. Purchased there and then ! Will definitely be coming back again.”

Helpful Report

Posted 6 years ago

Home Leisure Direct is rated 4.9 based on 836 reviews