Home Leisure Direct Reviews

Name: Home Leisure Direct
Rating: 4.90

4.9 Rating 836 Reviews

98 %

of reviewers recommend Home Leisure Direct

Company Reviews

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Metrics

4.9

Based on 836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01454 413636

Email:

michelle@homeleisuredirect.com

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Home Leisure Direct 5 star review on 7th November 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just taken possession of our new pool table today. Really pleased with the quality of the product. The service advisor Rob was really helpful and informative. The choice of tables was so vast but Rob really knew thee products and was able to help me narrow down the right table for our needs.”

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Posted 3 years ago

“So happy with my table absolutely perfect. Looks great as dining table and plays better than most pub tables I play on perfectly level every shot is pinpoint doesn't roll to any sides. And the speed of the cloth is perfect as well. Cant fault anything about it bar the cover that came free with it, that ripped as soon as the delivery team put it on but as it was green on a grey table I wouldn't have kept that anyway.”

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Posted 3 years ago

“The delivery drivers were brilliant. The table had to be in a particular place to ensure we had sufficient room and they were happy to spend the time shuffling it back and forth. They were also running late and they telephoned ahead to let us know.”

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Posted 3 years ago

“great experience. Rob was very helpful during ordering. He answered all my questions for the warehouse clearance pool table I was interested in. Following day I got a call to book in the delivery/install which was faster than expected. No complaints with the delivery/install either. The lads turned up and installed with no problems and were friendly. Table itself is just what I wanted.”

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Posted 3 years ago

“Purchased the Supreme winner, check the external sizes as there is little difference between the 6ft and 7ft (7ft has a 6 x 3 playing surface) quality excellent and quick install, easy to re level once in position”

Home Leisure Direct 5 star review on 29th June 2021

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Posted 3 years ago

“Took delivery of an outdoor pool table last week. We're delighted with it and with the delivery process. Overall, the order took a bit longer to arrive than planned, but they kept us fully informed of what was going on and why. We were in no rush, so it was a lovely surprise when it did turn up. The delivery guys were smashing. Left them to it while they brought it down a fairly tight alley at the side of the house and set it all up. Friendly and professional. Table is super and really, really fast. Has taken us a while to get used to it. Colour is brilliant and looking forward to using it as the occasional dining table too. Great stuff.”

Home Leisure Direct 5 star review on 28th June 2021

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Posted 3 years ago

“Whilst not cheap I feel it really is value for money. Been a huge hit with friends and family and I am sure it will get much more use over the years. Table really plays well, looks great and is a great addition to the bar”

Home Leisure Direct 5 star review on 7th June 2021

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Posted 3 years ago

“Good communication, very knowledgeable staff. Very happy with the pool table. Will recommend to friends and family”

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Posted 3 years ago

“Had my pool table delivered on Wednesday very happy with all at home leisure and delivery and installation was great not the easiest of jobs for chris and chris with the steps but all good would highly recommend”

Home Leisure Direct 5 star review on 27th May 2021

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Posted 3 years ago

“Ben was super helpful, always came back to me when i had questions, bought a pool table and arcade machine - both surpassed expectations.”

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Posted 3 years ago

“Extremely happy with the service received. When ordering my pool table the chap on the phone was Extremely helpful and advised me on the best choices for what I wanted. Was explained it could be upto 16 week wait which I was happy with. It arrived within 11 so a big bonus. The two men that delivered and installed it were really good. Took their time and care when doing so, also explaining how everything works with the table.”

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Posted 3 years ago

“Good advice at outset by Tyrone, timescales for delivery in line with expectations, installation team excellent and Ekilibrium table is superb. Only improvement to the table relates to the bolts that need a white cap to mask them from view.”

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Posted 3 years ago

“Very professional service, from installation to our first phone call. Delivery was kept informed and updated. The guys were very professional and knowledgeable. Product was excellent. Would recommend.”

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Posted 3 years ago

“I recently purchased a Signature Tournament Pro pool table with Home Leisure Direct. The table itself is brilliant, good quality, solid and lovely to play on. The service throughout the whole process was very good. Very pleased.”

Home Leisure Direct 5 star review on 12th May 2021

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Posted 3 years ago

“Mark & Darren were great during the install. It was very easy & quick. Demo of equipment included and how to maintain the table was a nice touch. Table looks great.”

Home Leisure Direct 5 star review on 30th April 2021

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Posted 3 years ago

“Really pleased with our new Sam Atlantic Champion pool table. The table is great quality and fits perfectly. We paid slightly extra for the table to be installed and level and the guys did a great job. Big thanks to Ben at Home Leisure Direct for all the help and advice.”

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Posted 3 years ago

“Table arrived nice and early on the arranged date, Duane and Dan were absolutely bang on with set up. Super polite and all round good guys. Table plays as good as any table I have ever played on, and looks fantastic to. Would highly recommend.”

Home Leisure Direct 5 star review on 18th March 2021

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Posted 3 years ago

“Excellent customer service. I phoned on 26 January to ak about delivery time for a table tennis table and was told to allow 2 - 3 weeks given corona-virus etc. I ordered online the same day and the table arrived exactly ONE week later. HLD also had the lowest price I could find for my butterfly table tennis table. Overall, highly recommended by me!”

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Posted 3 years ago

“Great customer service throughout and I am over the moon with my new pool table! Thank you Home Leisure Direct!!”

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Posted 3 years ago

“Very helpful on the phone. Ordered the pool table on 4th January, delivery date of February suggested. Then lockdown announced that evening! Table arrived 21st January!!!! absolutely brilliant service. The guys who delivered the table were very professional. Website had lots of useful information and space needed and cue sizes. People very professional and product great.”

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Posted 3 years ago

Home Leisure Direct is rated 4.9 based on 836 reviews