The Home Depot Reviews

"The Home Depot new credit card promotion to get a $50 credit on a purchase over $300 IS A LIE. I purchased a dishwasher, protection plan, installation and kit, pluss parts, and haul-away. When they got here to install it, they said they couldn't. I was supposed to have been refunded everything but the dishwasher and protection plan. Either they only refund a percentage of those items, or they don't do the $50 credit for opening a new credit card. Even with a full refund of those items, purchase total is still well over $300. I will pay what I DON'T owe, but I will NEVER shop at Home Depot again! The credit card is destroyed!"

"Order generator on April 10 was to the I would receive the order on April 14 and now it\u2019s push back until 17th. First time they did the same and I canceled. I did try to give them a second chance and now same."

"Do not sell a LG dryer, and definitely avoid buying an LG dryer. I purchased one in 2023, and from day one, it made terrible noises. I had copper field Home Depot set it up and paid $1,000 for LG Dryer. When I called the next day about the issue, they told me to contact with the manufacturer. However, LG never sent anyone to my home to look at the dryer. Now that we are out of the manufacturer's warranty period, we had to pay for our own technician. They determined that the motor is the source of the noise. Now I'm out a 1000 dollars . Order number - H6506-332414"

"I purchased a reem 40 gallon hot water tank\r\nFrom Home Depot online and it came fast but in a SUV and the box was ripped on the bottom but was told it was good. They took fast because it was cold. When I unboxed it it was smashed up pretty good not able to use. I couldn't get a hold of anyone and was given a out of state phone number. With help I took it to the Home Depot and got a refund minus the delivery charge. I went to Lowe's and got a good one. The reviews are true about the online rip off . They ain't kidding. Im trying to up load pictures. They wouldn't upload my pictures but it looked unbelievably bad."

"Racist I moved changed address to new place I bought a new phone and had new number them for people was horrible, but I didn\u2019t get a chance to get my address changed but when it came time to get my telephone number changed, they just went crazy. Then the representative, which was the lady lied my card went to the old address and they returned it to Home Depot and when I called her to update my new address, she said OK Miss Woody I\u2019mma mail it out to your new address. She changed my new address, but they just as racist as they wanna Be just racist as she lie just lie I don\u2019t get somebody $2000 credit limit and then shopping in the store they ought to take care of damn bill bought a ring camera for $100 in this trash needs to be charged every three days. I only spent 366 in there I was waiting on the card. They terrible the foreigners they are in let them have it they fraud me ran. My credit said I was approved. They never sent the car back. Never sent the car resent it. How do you do that? I got a bill in the mail, but the account number on the bill wouldn\u2019t allow me to add it to my bank to do bill pay you know that\u2019s bad they flagged the account. They terrible racist."

"Home Depot in Mentor Ohio is awful for home renovation. Got new flooring and I was told they would be able to rip up my tile, when they got here they were not able to do that so they had to go over the tile and there\u2019s a large transition between the rooms. Had cabinets resurfaced and they did an awful job, the trim was short, had a bunch of rough edges & area sticking out from the nails on the cabinets. Had someone come back out? He tried to fill in the gaps with putty and marker. Had my countertops done and doesn\u2019t even match the sample that they showed me, not to mention it wasn\u2019t even cut evenly. I went and did this as a bulk project. If I would\u2019ve known what a nightmare this would\u2019ve been, I would\u2019ve never gone through with it. They told me that it all look exactly like what they showed me and does not. I had to return the backsplash because it clashed with the countertop seeing that it was different than they showed me. Brandon, the one who I don\u2019t with for all of this is awful. He said trust him he\u2019s got a college degree lol what a joke that was."

"Home Depot in Mentor Ohio is awful for home renovation. Got new flooring and I was told they would be able to rip up my tile, when they got here they were not able to do that so they had to go over the tile and there\u2019s a large transition between the rooms. Had cabinets resurfaced and they did an awful job, the trim was short, had a bunch of rough edges & area sticking out from the nails on the cabinets. Had someone come back out? He tried to fill in the gaps with putty and marker. Had my countertops done and doesn\u2019t even match the sample that they showed me, not to mention it wasn\u2019t even cut evenly. I went and did this as a bulk project. If I would\u2019ve known what a nightmare this would\u2019ve been, I would\u2019ve never gone through with it. They told me that it all look exactly like what they showed me and does not. I had to return the backsplash because it clashed with the countertop seeing that it was different than they showed me. Brandon, the one who I don\u2019t with for all of this is awful. He said trust him he\u2019s got a college degree lol what a joke that was."