HomesDirect365 Reviews

Name: HomesDirect365
Address: Unit G4 Skippers Lane Industrial Estate, Middlesbrough
Rating: 3.36

3.4 Rating 484 Reviews

60 %

of reviewers recommend HomesDirect365

Company Reviews

Questions

Metrics

3.4

Based on 484 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

Email:

sales@homesdirect365.co.uk

Location:

Unit G4 Skippers Lane Industrial Estate
Middlesbrough
TS6 6UR

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HomesDirect365 1 star review on 24th August 2023

K Wilkinson

HomesDirect365 1 star review on 17th November 2022

Cam Reiss

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my mirrored tv unit ❤️ Looks lovely in the room. Service was excellent and very quick delivery with great communication throughout 🙌”

Helpful Report

Posted 7 years ago

“Order the silver Rocco king size bed & matress bundle.. quality has definitely not been scrimped on. One of the best quality bed frames and mattress I have ever seen. Heavy and sturdy. Definitely worth the price. Delivery guys were great unloaded and placed where I wanted. Only downside is the delivery time, in which it is clearly stated that if item is not in stock it can take up to 16weeks. More than worth the wait. Thank you will definitely be ordering again.”

Helpful Report

Posted 7 years ago

“Great product, efficiently delivered!”

Helpful Report

Posted 7 years ago

“Be warned! Do not order anything and expect it in the time quoted! I placed an order on 3rd July and £1049 left my bank account with delivery expected in 6 weeks time. As of end of September I am still waiting - currently 12 weeks later and still no date for delivery Now I don't mind waiting on furniture-it is to be expected. However this company have consistently told me incorrect information. I am now informed that the product is subject to the wood drying out, it being built, it spending 5 weeks at sea (its shipped from Indonesia you see)..then time at dock, time with customer, then delivery arranged 2 weeks after it has docked! So sad to say I have no faith in this company because they have consistently told me wrong information.”

Helpful Report

Posted 7 years ago

“I was a little sceptical at first as the price of the furniture was more affordable than other comparable items with better known high-street brands. I need not have worried. The furniture was delivered on time (this in itself is a bonus), the packaging was good, and the quality of the furniture was excellent. I would choose HomesDirect365 again for future purchases and will recommend to family and friends.”

Helpful Report

Posted 7 years ago

“I was a little sceptical at first as the price of the furniture was more affordable than other comparable items with better known high-street brands. I need not have worried. The furniture was delivered on the day promised (this in itself is a bonus), it came well packed, and when we assembled the furniture we were delighted with the excellent quality. I will chose HomesDirect365 for future purchases and would highly recommend to family and friends.”

Helpful Report

Posted 7 years ago

“Good quality product,received quickly”

Helpful Report

Posted 7 years ago

“Item was delivered as described and very quickly - would definitely use again!”

Helpful Report

Posted 7 years ago

“I am very happy with the service provided. I was at first quite concerned as I ordered a few mirrored furniture items but the furniture was so well packaged that there was not a single scratch on any of the items. I would definitely use HomesDirect365 again and would recommend to others.”

Helpful Report

Posted 7 years ago

“Beautiful furniture,very well protected packaging,would recommend this company & hope to use them again.”

Helpful Report

Posted 7 years ago

“It's very easy to fixed And also very good quality, I love my dressing table .”

Helpful Report

Posted 7 years ago

“Delivery was as advised and was very happy with the quality of the bedside tables. Would happily use this service again in the future.”

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Posted 7 years ago

“I was delighted with my order. I was given a delivery date to suit myself. Then also i could ring on the day for an estimated delivery time .......super service WEB69995”

Helpful Report

Posted 7 years ago

“I was delighted with my order frrom homesdirect 365. I was given a delivery date to suit myself and then also i could ring on the day n see what sort of time my delivery was going to arrive ......super service”

Helpful Report

Posted 7 years ago

“i brought the romano mirrored console table and i am overwhelmed at the product, it really is such a beautiful peice of furniture, as a young 19 year old house owner, i really do feel like this product has fitted nicely into my living room space and the price was more than bargained for, overall i am very happy with homesdirect and will be purchasing more very soon.”

Helpful Report

Posted 7 years ago

“Great customer service Great delivery men Very happy with cabinet”

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Posted 7 years ago

“Great really great”

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Posted 7 years ago

“My mirrored tables arrived promptly with plenty of advance warning when they were due to be delivered. They were exactly like their picture on the website and were very straightforward to put together. They now have pride of place in my bedroom and add to the overall elegance of the room”

Helpful Report

Posted 7 years ago

“I was delighted with my order from HomesDirect - Customer services were very helpful when I contacted them about my deliver, the driver was very polite , and I love my furniture.”

Helpful Report

Posted 7 years ago

“Worst furniture on the market. Worst furniture company. First of all delivery was 6 weeks late from promised date, delivery date has been changed few times using all sorts of excuses. Finally then furniture arrived I was shocked after I unwrapped it. The quality of materials was terrible, every single item been damaged or has defects. Antique French stile bed got nails sticking half way out, some wood been treated with some toxic paint, smell is unbelievable, some legs are broken, got feeling what somebody drunk build it up, how the hell something like that can pass quality control and end up on the British market!!!! White mirrow frame arrived damage, yellow glue spots are every few inches apart! Bed side tables finishing is very rough. The chair was a total joke, after I've sit on in the first time the glue between material and frame come of in few places. AVOID this company if u can, don't be fooled by nice pictures on the website, the staff you will receive will be total crap and not fit for purpose. This company haven't got showroom for a reason! Safe you time , money and nerves . AVOID them!!!”

Helpful Report

Posted 7 years ago

HomesDirect365 is rated 3.4 based on 484 reviews