horizonsmusic.co.uk Reviews

“ If you aren’t going to dispatch once you’ve taken payment you need to contact the buyer to let them know why and when to expect delivery. ”

“ I ordered 4 “in stock” rare vinyls on next day delivery on 18th December for a Christmas present, did not arrive and emailed on 22nd December to try and find out where they were, I had no reply until mid January to say that only 2 of the 4 were in stock. ”

“ There is no customer service. They don't intend to send any vinyls out once ordered. Paid for 48 hour delivery. That was 2 weeks ago. They are a scam ”

“ Very similar to almost every complaint here. Placed an order (August 2022), waited months for delivery, cd never arrived, contacted company, it said it was moving warehouse (still moving, it seems, given comments from four weeks ago), and then I looked up its feedback. I requested a chargeback on my credit card which my bank completed. Given the feedback here, a complaint to trading standards is warranted. ”

“ He also paid for next day delivery. ”

“ A week later I tried to track the delivery status, without success, therefore I completed the online form to ask for an update. ”

“ In June 2022 the website gave the impression that Expansions in the NYC - Louie Vega was in stock, I paid for next day delivery and paid £45. ”

“ Total nonsense, fake customer service and delivery process. Avoid? ”

“ 00 with next day delivery. ”

“ Pre ordered an item for same/next day delivery. Nearly a week since the release date and I've heard NOTHING. They ignore all emails and calls. Police should investigate ”