Hose-Pro International Pty Ltd Reviews

Name: Hose-Pro International Pty Ltd
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.71

4.7 Rating 608 Reviews

93 %

of reviewers recommend Hose-Pro International Pty Ltd

4.7

Based on 608 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Hose-Pro International Pty Ltd 5 star review on 9th January 2025

Richard MacEwan

Hose-Pro International Pty Ltd 5 star review on 7th January 2025

Jenny Meline

1743

Anonymous

Anonymous // 01/01/2019

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“I’m trying to find out why you have the wrong shipping address on my last order and why 2 pieces of my order are missing, even though they are listed on the shipping ticket! I just wish to talk with someone”

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Posted 1 month ago

I am sorry you had this issue Alison! If you could please contact us on 1300 900 617 and we can certainly look into this for you. Kind Regards, The Hoselink Team

Posted 1 month ago

“Excellent products. Second time I’ve bought some.”

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Posted 1 month ago

“Love it! We've used Hoselink for years and always been happy with it.”

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Posted 1 month ago

“Always a pleasure to deal with hoselink, I would certainly recommend both the products and the after sale service. Thank you”

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Posted 1 month ago

“Very helpful and professional”

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Posted 1 month ago

“Purchased a 30mtr hose reel on wheels. Great for purpose and easy to use.”

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Posted 1 month ago

“Love the product and service”

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Posted 1 month ago

“We have always had great service and products from Hoselink, and the quality is great too.”

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Posted 1 month ago

“Great garden products - easy to use and of a high quality”

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Posted 1 month ago

“Great products, and always look after their customers.”

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Posted 1 month ago

“Have had a retractable hose reel now for 8 years and it hasn’t missed a beat so, on my retirement, when I started looking to garden maintenance/watering I had no hesitation in seeking out Hoselink again. Products, fittings and service second to none 👍”

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Posted 1 month ago

“Great product and fantastic customer support”

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Posted 1 month ago

“Well i love hoselink it is very good,however my hose reel started jamming and not retrackting properly after just a few weeks. They did send a replacement without difficulty but I'm now hoping it will last without the same problem.”

Helpful Report

Posted 1 month ago

Hi Robin, Thank you for your feedback! We’re glad to hear you love Hoselink, but we’re sorry to learn about the jamming issue with your hose reel. We strive to provide quality products, and it’s good to know that our customer service was able to assist you with a replacement. We hope your new reel performs all the way up to your expectations. If you have any further concerns, please don’t hesitate to reach out to our team. Best regards, The Hoselink Team

Posted 1 month ago

“Excellent service and my small issue was fixed with what was recommended and sent. Many thanks.”

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Posted 1 month ago

“Good products, not pushy with advertising, excellent customer service, and things (like hose joiners) that actually work (and don't leak).”

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Posted 1 month ago

“Lasts longer than bunnnings stuff.”

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Posted 1 month ago

“I have purchased about 8 or 9 of your retractable hoses and cant fault them”

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Posted 1 month ago

“I’m really enjoying my Hoselink hose real. Easy to put together with a handy basket for the attachment and the handle. Thanks”

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Posted 1 month ago

“Really effective product and great quality.”

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Posted 1 month ago

“Fantastic quality products.”

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Posted 1 month ago

Hose-Pro International Pty Ltd is rated 4.7 based on 608 reviews