Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.68

4.7 Rating 1,244 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,244 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 23rd April 2025

L Anderson

Hoselink 5 star review on 14th April 2025

R McIver

Hoselink 5 star review on 11th April 2025

J Silvy

Hoselink 5 star review on 8th April 2025

D Lamdan Zaslavsky

Hoselink 5 star review on 31st March 2025

R Miller

1836

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“service excellent. postage fast. product is great!”

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Posted 1 month ago

“Great hose reel got it to replace one that was over 20 years old have two, wouldn't get any other. Easy to find & purchase on their web site.”

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Posted 1 month ago

“Like the new Model retractable hose”

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Posted 1 month ago

“Sell an A grade product, Very good after sales service.”

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Posted 1 month ago

Hi Simon, Thank you for your excellent 5-star review! We're thrilled to hear that you consider our product to be A grade and that our after-sales service met your expectations. Customer satisfaction is incredibly important to us, and your support reinforces our commitment to quality and service. We're grateful for your feedback and appreciate you being a part of the Hoselink family! Best, The Hoselink Team.

Posted 3 weeks ago

“Hoselink are fabulous wouldnt use anything else”

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Posted 1 month ago

Hi Judy, Thank you for your fabulous 5-star review! We're delighted to hear that you love our products and wouldn't choose anything else. Your support means the world to us, and it drives our commitment to delivering the best quality and service possible. We truly appreciate your feedback and are grateful to have you as part of the Hoselink family! Best, The Hoselink Team.

Posted 3 weeks ago

“We had a ,very rare, faulty hose reel. Hoselink replaced the old one with a new bigger one. Great product. And fantastic company.”

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Posted 1 month ago

Hi Reuben, Thank you so much for your glowing 5-star review! We're so sorry to hear about the faulty hose reel, but we're thrilled that our team was able to replace it with a new, bigger one for you. Your satisfaction is our top priority, and it's great to know that you’re happy with the product and our service. We truly appreciate your kind words about our company! Thanks again, The Hoselink Team.

Posted 3 weeks ago

“I love my hose reel! It makes life so much easier and the installation instructions were clear and helpful. I highly recommend the sprinkler and the hose sprayer mixer attachment. Hoselink also has A+ customer service skills; I had a problem with my hose reel at first and they were so nice, attentive and committed to helping me out.”

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Posted 1 month ago

Hi Melissa, Thank you for your fantastic 5-star review! We're really glad to hear that you love your hose reel and found the installation instructions clear and helpful. Your recommendation of our sprinkler and hose sprayer mixer attachment means a lot to us! We're also pleased to know that our customer service team was able to assist you effectively. We always strive to be attentive and committed to our customers. Thanks again for your kind words! Best, The Hoselink Team.

Posted 3 weeks ago

“It is by far the best hose I have had no leaks and retracs easily top product”

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Posted 1 month ago

Hi Ian, Thank you for your amazing 5-star review! We’re delighted to hear that you think our hose is the best and that it’s working flawlessly for you without leaks. It’s fantastic to know that it retracts easily as well — we designed it with convenience in mind! Your feedback is greatly appreciated, and we’re thrilled to have you as a satisfied customer. Thanks again! The Hoselink Team.

Posted 3 weeks ago

“Order process was easy and delivery prompt.”

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Posted 1 month ago

“It is a lot lighter to handle than the old model, love the charcoal colour”

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Posted 1 month ago

“Great products. Good service”

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Posted 1 month ago

“Hoselink is a company that values their customers and stands by their product quality. I had a failed part which was immediately sent out to me for replacement. No fuss. Highly recommend for peace of mind in the after sales service.”

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Posted 1 month ago

“I’m happy so far with the performance of my new hose however I wish as standard you would include a few connectors so I can still utilise existing standard hose connections ie existing sprinklers, high pressure washer etc.”

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Posted 1 month ago

“Had a problem with the hose not evenly rolling up New part sent promptly at no cost and detailed video instructions provided Easily fixed Excellent after sales service”

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Posted 1 month ago

“Excellent products with excellent after sales service.”

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Posted 1 month ago

“Ordering process very easy and quick delivery”

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Posted 1 month ago

“Mostly good product except the handles leak”

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Posted 1 month ago

Hi Rodney, Thank you for your review! We're glad to hear you find most of our product good. However, we’re sorry to learn that the handles are leaking. That’s not the experience we aim for, and your feedback helps us improve our products. If there's anything we can do to assist you with this issue or answer any questions, please don’t hesitate to reach out to our customer service team at 1300 900 617 or hello@hoselink.com.au. We're here to help! Best regards, The Hoselink Team

Posted 1 month ago

“I own two Hoselink retractable hose reels, and recently ordered one without realsing that if I relocated my exisitng hoses, I could cover my entire property. The third hose was delivered but Hoselink arranged for it to be returned, and gave me a full refund. Superb service.”

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Posted 1 month ago

“HoseLink is all we buy for our garden range & is excellent for use, range & service.”

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Posted 1 month ago

“Hoselink products so far, good quality, ergonomic, well designed and very reliable. Connectors are a bit bulky. I did study some cheap sprinklers marketed by ALDI recently which appeared to be identical to some Hoselink models that I have purchased.”

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Posted 1 month ago

Hoselink is rated 4.7 based on 1,244 reviews