Hose-Pro International Pty Ltd Reviews

Name: Hose-Pro International Pty Ltd
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.71

4.7 Rating 623 Reviews

93 %

of reviewers recommend Hose-Pro International Pty Ltd

4.7

Based on 623 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Hose-Pro International Pty Ltd 5 star review on 9th January 2025

Richard MacEwan

Hose-Pro International Pty Ltd 5 star review on 7th January 2025

Jenny Meline

1743

Anonymous

Anonymous // 01/01/2019

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“I am happy with my string of lights...I have purchased another set and can't wait to see them hanging in my outdoor area. Good service and good quality.”

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Posted 1 month ago

“Absolutely love my hoselink products the quality and reliability are outstanding”

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Posted 1 month ago

“I've found the products of Hoselink to be great products and the company to be very helpful. I recently needed to have a sprayer replaced and a phone call was all that was needed to get to new sprayer in the post.”

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Posted 1 month ago

“Great customer service over many years”

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Posted 1 month ago

“Easy to shop with on line. Great products.”

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Posted 1 month ago

“Rewinds well, spray gun good but hose is very hard to pull out to water.”

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Posted 1 month ago

Hi there, Thank you for your feedback! We're glad to hear that you're happy with the rewinding feature and the spray gun. However, we understand that pulling the hose can be a challenge, and we apologize for any inconvenience this has caused you. Your satisfaction is important to us, and we appreciate your input as it helps us improve our products. If there's anything we can assist you with or if you have further concerns, please don’t hesitate to reach out to our customer service team. Kind regards, The Hoselink Team

Posted 1 month ago

“Happy overall thank you!”

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Posted 1 month ago

“Superb range of quality and durable gardening and outdoor products.”

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Posted 1 month ago

“I have used Hoselink products for close to 15 years and they are of the highest quality and utility not cheap but you get what you pay for.”

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Posted 1 month ago

“4 year old Hoselink was in need of repair. The company made it very easy and cost effective to return it for repair after which it was returned free of charge. I was most impressed with the service and efficiency.”

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Posted 1 month ago

“Great hose, extremely sturdy. Unfortunately not kink proof as I believed it was but still an excellent hose and strong fittings. Website is a little confusing as to what fittings I needed, etc but I think I finally figured it out.”

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Posted 1 month ago

“Didnt make it to the product, cancelled the order because of the amount of time had passed before sending it then got messed around for a refund. Certainly cannot recommend this place”

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Posted 2 months ago

Hi Jeff, I’m genuinely sorry to hear about your experience with your order and the refund process. It’s frustrating when things don’t go smoothly, and we appreciate you bringing this to our attention. Your feedback is vital in helping us improve our service. If there’s anything we can do to assist you further, please reach out to our customer service team. Kind Regards, The Hoselink Team

Posted 1 month ago

“Having some trouble with it winding back up and sometimes leaking in the reel does the hose have to be empty for it to roll back in properly? It seems to jump a roll in side the reel also makes it hard to pull out please help me”

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Posted 2 months ago

Hi Peter, I’m sorry to hear you’re having trouble with the hose reel. Our customer service team would be happy to assist you with this issue. Please reach out to us on hello@hoselink.co.au or 1300 900 617 so that we ca find a solution. Kind Regards, The Hoselink Team

Posted 1 month ago

“The product is well-engineered, and spares and replacementts are easily accessed on-line.”

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Posted 2 months ago

“have used hoselink products for the last 5 years,we will never change to any other inferior products. like some on the market today.”

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Posted 2 months ago

“Love my 2 modern wall solar lights and the medium solar wall motion sensor. Have gone back to order another modern wall light.”

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Posted 2 months ago

“Good service and replaced 2 lights that weren’t working”

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Posted 2 months ago

“I just love the product ,its exactly like the adds on TV. Strong durable easy to change out . We changed out our first connector after 5 years and this was only due to being dropped a few hundred times i wll be sticking with hoselink”

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Posted 2 months ago

“Very good product and very good company to deal with”

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Posted 2 months ago

“Hey I'm so wrapped that I have my watering gun working again! Hoselink went above and beyond to send me the part to fix it. It would've been here earlier but Aus post messed up delivery. Oh well doesn't happen often to me. Thanks Hoselink for your great service as always 👍😊”

Hose-Pro International Pty Ltd 5 star review on 8th November 2024

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Posted 2 months ago

Hose-Pro International Pty Ltd is rated 4.7 based on 623 reviews