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Hose-Pro International Pty Ltd Reviews

4.7 Rating 597 Reviews
92 %
of reviewers recommend Hose-Pro International Pty Ltd
4.7
Based on 597 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Hose-Pro International Pty Ltd Reviews
Anonymous
Anonymous  // 01/01/2019
I followed the instructions and attached the reel to a brick pillar The plastic insert on the drilled holes were inadequate and it fell off I was looking forward to converting everything to Hoselink but will go back to Bunnings
Helpful Report
Posted 4 weeks ago
Hi Alan, I’m truly sorry to hear that the reel did not meet your expectations and that it fell off despite your careful installation. We understand how disappointed you must feel, especially when you were looking forward to converting everything to Hoselink. Your feedback is valuable to us, and I’ll be sure to share this with our team to improve our products. If you’d like to discuss this further, please feel free to reach out to our customer service at 1300 900 617. We’d love the opportunity to assist you. Kind Regards, The Hoselink Team
Posted 3 weeks ago
Great product prompt delivery Well done
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Posted 4 weeks ago
Love these products. They are good quality and thoughtful of the community that use them. So practical and hardy quality products. Thankyou hoselink.
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Posted 4 weeks ago
Prompt delivery. Product, (solar lights) easy to install and very bright. For use on deck steps.
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Posted 4 weeks ago
Only had it for about a month but loved the easy install & operation of it. So far seems like it'll live up to it's reputation. Has inspired more time in the garden
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Posted 4 weeks ago
Great product, love it
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Posted 4 weeks ago
Been a long time user of Hoselink gear, and whilst I appreciate that everyone's experience is different, my experience has been great. My broken hand held item was 2 months outside of warranty, however I covered the cost of shipping and they presented me with a new/replacement free of charge. I was very pleased with that, and would hope this experience is representative of like experiences.
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Posted 4 weeks ago
The outdoor solar lights are excellent. We’ve tried other types from a large hardware retailer and they don’t last. Can recommend these from Hoselink.
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Posted 4 weeks ago
Used only Hoselink products at our old home and they were fantastic. So have purchased all new Hoselink products for our new home which is a much smaller garden. So now I water the garden, wash the car, the gutters and the windows all with Hoselink products that suit our smaller space. These new products are fantastic also.
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Posted 4 weeks ago
I'm very pleased with my 2 Hoselink Evolve hoses. The ease with which the hose pulls out and retracts from it's housing is almost effortless. The sprayer and on/off lever is easy to use and as is stated "no leaks"! They also look so much better than seeing the hose 'hanging' on the hook on the wall!
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Posted 4 weeks ago
Fabulous homegrown company, with excellent products, and better than average service.
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Posted 4 weeks ago
Great product very happy
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Posted 4 weeks ago
Purchased many hoselink hoses over the years and as always very good quality and service even when needed spare parts they deliver promptly
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Posted 4 weeks ago
Ask me after Xmas. Hoselink is a xmas pressured.
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Posted 4 weeks ago
Hi Toni, We look forward to hearing your thoughts soon. Have a lovely Christmas! Kind regards, The Hoselink Team
Posted 4 weeks ago
Excellent product, unfortunately customer service and postage time is woeful. I can get goods from overseas within 7 days. Do not blame Australia Post as I have had this problem before. If you are busy put on more staff, simple!
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Posted 4 weeks ago
Fantastic service. My connector was 4 years old and still got replaced when it was broken
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Posted 4 weeks ago
Ask me after Christmas. Not opening 2nd new one till then. Moved homes and wouldn't be without Hoselink!
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Posted 4 weeks ago
All products I have bought I use on a daily basis
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Posted 4 weeks ago
A quality product which simply does what it is designed to do. Suggest it needs a cover to provide weather orotection. That would extend its life even further. It’s the best available.
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Posted 4 weeks ago
Great products, I have 2...happy wife,happy life..highly recommend this product
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Posted 4 weeks ago
Hose-Pro International Pty Ltd is rated 4.7 based on 597 reviews