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Hose-Pro International Pty Ltd Reviews

4.7 Rating 624 Reviews
93 %
of reviewers recommend Hose-Pro International Pty Ltd
4.7
Based on 624 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Hose-Pro International Pty Ltd Reviews
Hose-Pro International Pty Ltd 5 star review on 9th January 2025
Richard MacEwan
Hose-Pro International Pty Ltd 5 star review on 9th January 2025
Richard MacEwan
Hose-Pro International Pty Ltd 5 star review on 9th January 2025
Richard MacEwan
Hose-Pro International Pty Ltd 5 star review on 9th January 2025
Richard MacEwan
Hose-Pro International Pty Ltd 5 star review on 7th January 2025
Jenny Meline
Hose-Pro International Pty Ltd 5 star review on 7th January 2025
Jenny Meline
Hose-Pro International Pty Ltd 5 star review on 7th January 2025
Jenny Meline
1743
Anonymous
Anonymous  // 01/01/2019
As usual with Hoselink’s quality products the service and back up are first rate. The flow control lever on our hose reel hose broke after five years and I thought I would need a complete new end fitting. A call to customer service which was extremely well handled, gave me brilliant news that the lever was available as a spare part and shipped in super quick time. Great service, quality products and well priced.
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Posted 3 months ago
We love Hose link, we have one at each tap on our property, the hose retracts quickly and looks neat, we also have a range of sprinklers and they last really well
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Posted 3 months ago
Hoselink is an exceptional company offering excellent products backed up by efficient customer service.
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Posted 3 months ago
Great products at a fair price. Prompt delivery to my door.
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Posted 3 months ago
The problem with my reel was not an issue for Hoselink. It was way out of warranty and except for a small nominal charge to return it for a service and repair it was returned to me like new, complete with new parts that were long missing or broken. I would not hesitate to recommend purchasing a Hoselink product purely and simply for the fact that thay standby their warranties and service guides. It seems you have your reel for years despite deterioration from weather and use.
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Posted 3 months ago
i have purchased lots of products, hose reels hoseling fitting, and sprayers, they are all good quality great prices and quich delivary
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Posted 3 months ago
These are great products that last for years, unlike other garden hose companies.
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Posted 3 months ago
I already have these & I have recommended these to my neighbour & my daughter. They just love them!!
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Posted 3 months ago
No more kinks , no more hose piping off the nozzle . Hose link 20 meter hose brilliant , wish it came in 40 meters to do rhe entire yard.
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Posted 3 months ago
The pick & collect service was very efficient, and the surprise free bin was especially good.
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Posted 3 months ago
I love this company. Great products
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Posted 3 months ago
Speedy delivery on the item I ordered, quality of the product is still at a high level Thanks
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Posted 3 months ago
Hi Tony, Thank you for your lovely feedback. We value hearing from you and appreciate you taking the time to reach out to us even more. We are so glad to hear you are as happy with your products as we are. Please don't hesitate to reach out if you have any questions or concerns. Thanks, The Hoselink Team.
Posted 3 months ago
Quality products delivered very quickly. I highly recommend their products.
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Posted 3 months ago
Extremely good company to deal with. It is a pleasure these days to have real service not just lip service.
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Posted 3 months ago
I ordered a retractable hose reel on the 13th of Sept and it is now the 26th and it has not yet arrived and I have been given no indication of when it will arrive. My order number is HL2055402.
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Posted 3 months ago
I am sorry you have not received your Hose Reel yet! If you could please contact our customer service team on 1300 900 617 or via email hoselink@hoselink.com.au we will be able to look into this for you. Kind Regards, The Hoselink Team
Posted 3 months ago
My review sums up by this video I made on Facebook. Have a look! https://www.facebook.com/share/v/SNCDNDZvXWG17oEK/?mibextid=31ks6x I also sent an email and message on Facebook but no reply at all.
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Posted 3 months ago
As in the past, the hoselink connections are very good and are the only connections available in Australia that are consistently trustworthy and reliable. The hoses are strong and sturdy, do not kink, and outlive any other band of hose.
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Posted 3 months ago
It works, just like they promised.
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Posted 3 months ago
I have been using hoselink for a number of years. the quality of their products and the prices are second to none. also the staff are professional, happy and a pleasure to deal with. thanks hoselink and staff and management.
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Posted 3 months ago
Really great customer service.
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Posted 3 months ago
Hose-Pro International Pty Ltd is rated 4.7 based on 624 reviews