Hose-Pro International Pty Ltd Reviews

Name: Hose-Pro International Pty Ltd
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.69

4.7 Rating 736 Reviews

92 %

of reviewers recommend Hose-Pro International Pty Ltd

4.7

Based on 736 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Hose-Pro International Pty Ltd 5 star review on 20th January 2025

Richard Speight

Ross Pike

Anonymous

Anonymous // 01/01/2019

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“I had a Hoselink classic retractable hose at my previous house. My new house has a small courtyard and I thought the retractable hose was overkill but ... every hose felt like rubbish. So finally I bit the bullet and bought the compact reel. It feels so much more solid. Definitely much better value for money rather than a series of cheap alternatives that quickly fail.”

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Posted 1 day ago

“Great prices for a exceptional product”

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Posted 1 day ago

“I can't give high enough praise to the team at Hoselink!!! I had a leaking issue with a New Evolve reel and the customer service consulant was amazing. Helped straight away with an excellent outcome. The products are great and next level in quality and function.”

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Posted 1 day ago

“I find the products easy to use.”

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Posted 1 day ago

“I’m thrilled to bits with my parcel from Hoselink & have used everything in it. The hanging solar light is a joy & the 9-pattern sprinkler is the answer to all my garden watering needs. Very pleasing indeed!”

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Posted 1 day ago

“I've been using Hoselink products for the past 5 years. I have replaced all of my garden hoses and fittings over that time. You get what you pay for, and with Hoselink, you get Quality PLUS”

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Posted 2 days ago

“Limited use so far but exceptional performance from the hose reel and associated fittings/accessories. Impressed by the quality of the products and the ease of use. The Evolve retractable hose reel is brilliant - neat, tidy, efficient and no more hoses laying around. The wand is perhaps the best we have had in our many years of gardening. Smooth finger tip control and no leaks!”

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Posted 2 days ago

“The product is as good as they say delivery time was excellent”

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Posted 3 days ago

“I am very happy to comment on my recent purchase of Hoselink products. I have enjoyed the product range now for over 10 years and I have a great range of those products. They stand the test of time and are resilient to the Australian climate. And I will continue to use and recommend Hoselink to family and friends and the community.”

Hose-Pro International Pty Ltd 5 star review on 17th January 2025

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Posted 3 days ago

“Products are fantastic and only exceeded by there after sales team”

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Posted 3 days ago

“Ok, I have bought three hose and retractable reels, [ which have been excellent] however the hose do knot like most hoses. I was happy with them Also purchased several hand watering held spray guns [ sprinklers] with several different levels of spray, mist, cone, rain etc. over the years [ they were ok ] I found the handheld spray nozzle works fine for a few years and then it leaks. But I put it down to being dropped and or just use damage. However. I have just repurchased a tap fitting [ which are excellent] and a hand help spray wand. From the very first use the nozzle leaked, only one of the levels work which was the cone. The others unusable. This is the fourth time for me. So not sure I will be purchasing these again. Its like a flange or gasket or rubber washer is missing or not working properly. I do not know. But I was disappointed. Cheers”

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Posted 3 days ago

Hi Deborah, Thank you for sharing your experience with us. We’re glad to hear that you’ve found our hose and retractable reels to be excellent. However, we truly regret that you've encountered issues with the handheld spray wands not performing as expected. It’s disappointing to learn about the leaking nozzle and the limited functionality. Your insights regarding potential missing components are invaluable, and we will definitely take this feedback into consideration for our product development. If you wish to discuss this further or need assistance, please don’t hesitate to contact our customer service team. We appreciate your support and hope to better meet your expectations in the future. Cheers, The Hoselink Team

Posted 22 hours ago

“I had a leak in one of my fittings and it was replaced free of charge within a week. Great service”

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Posted 3 days ago

“I would not recommend this product. We bought the evolve hose and was so excited. But this thing is HEAVY and was impossible to install on our brick wall. The wall connector broke when we finally got it on. I’d hate to see how heavy it would be with water in the hose. Returning it involves taking it to a post office.”

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Posted 3 days ago

Hi there, Thank you for sharing your experience, and we're sorry to hear about the difficulties you faced with the evolve hose. We understand that weight and installation can be challenging, especially on a brick wall. It's disappointing to learn that the wall connector broke during installation and strongly recommend for you to reach out to our customer service team at 1300 900 617 if you haven't already. We hope to resolve this for you soon. Kind regards, The Hoselink Team

Posted 3 days ago

“Hoselink is my go to store for gardening and garden decorating supplies. The solar lights selection is excellent, great quality and they stand out from the crowd. Every transaction has been a great joy with excellent customer service and support. My unit and garden is basically a Hoselink advertisement 😂 Thank you so much 😊”

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Posted 4 days ago

“I have been using hoselink hoses for over 18 years and they are brilliant. Recently I had an issue with a four year old 30m hose and hoselink were so professional and sensational after sales service. I have recommended them to many friends who also love their hoselink hoses.”

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Posted 4 days ago

“Very good product”

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Posted 4 days ago

“Always good.”

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Posted 4 days ago

“I HAVE BEEN USING HOSELINK PRODUCTS FOR APPROX 10-12 YEARS NEVER HAD A PROBLEM WITH ANY PRODUCTS, DELIVERIES OR SERVICE”

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Posted 4 days ago

“Good app, good service.”

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Posted 4 days ago

“products are well made. external light is so bright. love the products as they last”

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Posted 4 days ago

Hose-Pro International Pty Ltd is rated 4.7 based on 736 reviews