Hose-Pro International Pty Ltd Reviews

Name: Hose-Pro International Pty Ltd
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.72

4.7 Rating 621 Reviews

93 %

of reviewers recommend Hose-Pro International Pty Ltd

4.7

Based on 621 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Hose-Pro International Pty Ltd 5 star review on 9th January 2025

Richard MacEwan

Hose-Pro International Pty Ltd 5 star review on 7th January 2025

Jenny Meline

1743

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are happy and satisfy with the quality”

Helpful Report

Posted 1 month ago

“Works very well but not happy that the spray head had to be replaced after five years because the handle spring stopped working, also the flow lever has broken and also needs replacing. I expected longer life at the price.”

Helpful Report

Posted 1 month ago

Hi Lawrie, Thank you for your feedback! I’m sorry to hear that you’ve had to replace the spray head and that the flow lever has broken. We strive for quality and durability in our products, and I understand your disappointment with their lifespan, especially at the price point. Your insights are valuable to us, and we’ll take them into consideration as we continue to improve our products. If you’d like to discuss further or need assistance, please don’t hesitate to reach out to our customer service team. Kind Regards, The Hoselink Team

Posted 1 month ago

“It would be helpful if there was a swivel on the spray gun attached to the retractable hose rather than just the spray gun that came as our extra order.”

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Posted 1 month ago

“Excellent communication and products.”

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Posted 1 month ago

“I purchased Hoselink for my elderly parent with great disappointment to find out only after the fact that it does not work with any existing connections. Cannot connect up sprinklers, weed n feed sprays, gurney etc I believe this fact should of been clearly advertised before purchase”

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Posted 1 month ago

Hi Lisa, I’m really sorry to hear about your disappointment with Hoselink's compatibility. I understand how frustrating it must be to realize that the product doesn’t connect to your existing equipment. However, we do sell an adapter just for this reason called the Click-on Adapter Set. https://www.hoselink.com.au/collections/adapters We strive to provide clear information about our products, and your feedback highlights an important area we can improve on. If you have any further questions or need assistance, please don’t hesitate to reach out to our customer service team. Kind Regards, The Hoselink Team

Posted 1 month ago

“Top quality products backed up by a 1st class company.”

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Posted 1 month ago

“Delivery was quick and gods were well packages. I ordered 4 seprarte articles. All were as described, high quality and most importantly performed as expected. Really impressed with the solar lights.”

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Posted 1 month ago

“Very pleased with my purchase. Delivered on time and securely packed..”

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Posted 1 month ago

“Excellent customer service!”

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Posted 1 month ago

“Love my Hoselink products. I have hoses and shears but my most favourite are my new lights! If only I had known earlier! My house looks amazing from the street and my garden is now shining, Hank you Hoselink 😃”

Hose-Pro International Pty Ltd 5 star review on 22nd November 2024

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Posted 1 month ago

“I ordered a new 30mt hose reel kit from Hoselink. The delivery time was great only a few days and live on the Westcoast so that was great. The kit is very well package and that surprized me on how well it was protected. Installed the new reel and was a breeze to operate. It dose what it says online and well worth the money.”

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Posted 1 month ago

“Reduce the minimum spend for dree postage!”

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Posted 1 month ago

Thank you for taking the time to leave a review! I am sorry you had this issue Christopher, we are usually flexible if you have done a recent order if it is a small part with the shipping. Please next time get in touch and we can see what we can do for you. Kind Regards The Hoselink Team

Posted 1 month ago

“Love hoselink”

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Posted 1 month ago

“Very easy to deal with, replaced faulty items without hesitation, would recommend to anyone, thank you Hose Link”

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Posted 1 month ago

“Fantastic service & products , customer service is always aiming to please customers so refreshing to know that products can be returned, exchanged, posted all to please the customer, so I will continue to be a long time customer & gave always loved the quality products.”

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Posted 1 month ago

“Great range of products equaled by great quality. I have been using Hoselink products for over 5 years and have never had any issues. The overall service / experience has never let me down.”

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Posted 1 month ago

“Head a auto rewind,but could not pull it aut,.hoselink made that very easy! Thanks.”

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Posted 1 month ago

“Top servic e from Hoselink and fantastic product, proudly Australian.”

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Posted 1 month ago

“happy with all the products I have purchased off you”

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Posted 1 month ago

“Many hose reels on the market one of which I bought, the hose quality is its biggest let down. Hoselink is quality well above especially during the winter months it does not go stiff and remains very playable. All in all a great product 👍🖐️”

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Posted 1 month ago

Hose-Pro International Pty Ltd is rated 4.7 based on 621 reviews