Hose-Pro International Pty Ltd Reviews

Name: Hose-Pro International Pty Ltd
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.68

4.7 Rating 946 Reviews

92 %

of reviewers recommend Hose-Pro International Pty Ltd

4.7

Based on 946 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hose-Pro International Pty Ltd 5 star review on 21st February 2025

1795

Anonymous

Anonymous // 01/01/2019

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“Hoselink products are the best, I will continue to purchase from Hoselink as the service is also great. I have purchased over the years; reels, lights, sprinklers, soaker hoses etc and are extremely happy with them all,”

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Posted 3 weeks ago

“I have 3 hose reels old but still perfect kevin”

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Posted 3 weeks ago

“good [not perfect) products. being full of athritis i have trouble with the connecters. having said that, i would not use anything else. thanks hoselink”

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Posted 3 weeks ago

“Always a good product”

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Posted 3 weeks ago

“Always prompt service when ordering and excellent products”

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Posted 3 weeks ago

“I just bought a few spare for our Hoselink products, the whole process couldn't have been easier!”

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Posted 3 weeks ago

“It is of great quality. Quick to purchase on line and delivery is quick. I haven't owned hoselink for a few years. I had hoselink when we owned our house. We sold and are now renting. After suffering a few years with inferior products, I finally treated myself to Hoselink. I love the new features on the hose connections and the hand sprayer. Awesome.”

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Posted 3 weeks ago

“i have purchased a huge amount of Hoselink products, 5 hose reels for just one property and countless attachments, the early products are functioning well considering the age, newer items havent performed as well so tells me corners being cut due to cost pressures no doubt. Biggest issues i have emailed concerns and issues on a couple of occasions and no reply's which is poor form.”

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Posted 3 weeks ago

Hi Gary, Thank you for taking the time to share your thoughts with us. We're sorry to hear that the performance of our newer products hasn't met your expectations. We understand your concerns about quality, especially after investing in multiple items for your property. I haven't been able to find any emails from you in our inbox so there may be an issue with them coming through to us, I am sorry they have been unanswered. Your feedback is invaluable, and we would love the chance to address your concerns more thoroughly. Please reach out to our customer service team directly at 1300 900 617 or hello@hoselink.com.au, and we will ensure you're taken care of. Best regards, The Hoselink Team

Posted 3 weeks ago

“Prompt attention to missing part of an ordered item. Excellent sevice”

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Posted 3 weeks ago

“Good quality well designed good service I”

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Posted 3 weeks ago

“Good products with good delivery time.”

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Posted 3 weeks ago

“Had to replace one of the connectors after pulling it over a wall and hitting the paving. Replacement arrived quickly and fitted perfectly enabling the hose to be used again.”

Hose-Pro International Pty Ltd 5 star review on 28th January 2025

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Posted 3 weeks ago

“I had a problem with my hoselink reel and hoselink was every help full in fixing my problem thank you every muck hoselink”

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Posted 3 weeks ago

“Trina brought me a new Hoselink Evolve for Christmas which I replaced the original Hoselink reel I had in the back yard with. Put the old one in the front yard so now 2 Hoselink reels & to be honest the whole thing has insipred me to get better lawns. With the new Evolve came the new stop end which at first I thought was a great thing, now after a month I'm not so sure. I like most people I think would start watering plants then maybe the lawn which by then you probably decide to put a sprinkle on. So you turn of the stop end and take of the spray nozzle, put on the sprinkle however when you turn the stop end back on, guess what happens? you get wet. Ok, we get over that and we have the sprinkle going on the lawn & you decide to move it, like most people do with a sprinkle on the ground they drag the hose to move it, guess what happens? the stop end catches on the grass & turns off. Which means you have to go to the stop end & turn it back on & once again get wet. Going to be honest here I flipped the little part that turns the stop end off & on so that when I do drag the hose to mpove the sprinkle it dosen't turn off ☺. Great products keep up the great work team, will always recommend.”

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Posted 3 weeks ago

“Great quality products always arrive on time”

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Posted 3 weeks ago

“I started using HoseLink products befre they became available online, and I have to say, they ae the best products I have eve found for ataching my hose to the sprayer. Their items are always top quality and they last for years. I am still using my sprayer and hose attachments that I bought atleast ten years ago. I recently had to buy a replacement sprayer for the hose in the back yard because my husband broke it. they really are so simple to use and They DO NOT LEAK, EVER. Seriously. If you want top quality for a very reasonable price, you cannot beat HoseLink. Love you guys.”

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Posted 3 weeks ago

“Was very happy to receive my products I have brought 2 hoses and a few other items but had issues with the hoses and connections which broke very quickly and I couldn’t fix them I did let you guys know and didn’t get a good response so I’m not sure if I will be purchasing any more”

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Posted 3 weeks ago

Hi Belinda, Thank you for sharing your feedback with us. We're genuinely sorry to hear that you experienced issues with your hoses and connections. It's disappointing when products don't meet expectations, and we understand how frustrating this can be. We appreciate you bringing this to our attention, and we apologise for the response you received previously. Your experience is important to us, and we would love the opportunity to make things right. Please reach out to our customer service team on 1300 900 617 or hello@hoselink.com.au. Warm regards, The Hoselink Team

Posted 3 weeks ago

“Great product, easy to order and prompt delivery. Customer Service was excellent as the hose reel was already damaged after unpacking, a replacement was sent immediately.”

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Posted 3 weeks ago

“Always good products”

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Posted 3 weeks ago

“We have been a user for over 10 years with our share of problems needing assistance for a follow up from support. For us, the provided support (even outside of warranty) has been first class.”

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Posted 3 weeks ago

Hose-Pro International Pty Ltd is rated 4.7 based on 946 reviews