Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.68

4.7 Rating 1,219 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,219 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Hoselink 5 star review on 14th April 2025

R McIver

Hoselink 5 star review on 11th April 2025

1835

Anonymous

Anonymous // 01/01/2019

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“We've used Hoselink products in the past, so when I researched purchasing a retractable 30m hose for our present home, checking out all the reviews of many different brands and price differences between them, I discovered that only one other brand (an expensive one, simliar cost to the classic hoselink model), was the only one with somewhat reasonably happy customers - compared with hoselinks very happy customers. I figured the extra $30 for the newer Evolve model was a good investment in the long run, with the explained improvements over the Classic model too. We are very happy with the new retractable hose reel.”

Hoselink 5 star review on 22nd March 2025

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Posted 1 month ago

“Hoselink products are amazing, I would never use another product as these hoses never let you down, they always work perfectly every time!”

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Posted 1 month ago

“I bought recently two different 30 m models, Classic and Evolve and am very pleased with their quality of design and operation.”

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Posted 1 month ago

“The hose reel I got was 3 metre retractable hose , it constantly kinks and I would not recommend I am very very disappointed”

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Posted 1 month ago

“THANK YOU FOR HAVING PARTS TO REPAIR MY HAND WATER NOSILE FOR MY HOSELINK HOSE AND VERY CHEAP DIDNT HAVE TO BUY A NEW ONE.”

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Posted 1 month ago

“Two weeks have passed since we have received the product and despite repeated follow ups, our calls for someone to come and install it has been completely ignored! As it stands, your product is a nonfunctional p. of s. I have not added a review on Google yet but I will, very soon. Our preferred course of action right now is a full refund!”

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Posted 1 month ago

“I have been with Hoselink from just about the beginning. Its merchandise is without peer and I just recently bought a timer which as I expected is working magnificently. I recommend Hoselink to everyone I know. I have met Tom and some of the family many years ago at Brookvale when I lived in Castle Hill. I now live in Newcastle and I would never buy any other watering equipment but Hoselink.”

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Posted 1 month ago

“Top quality product . Extremely happy with everything so much so that I bought a second reel as well as other accessories.”

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Posted 1 month ago

“We love our Hoselink hose, reel and it's fittings. The reel was relatively easy to install and the fittings are very adaptable. We use the hand held nozzle to do pots and the variable sprinkler for garden beds. It has lots of different shapes! It's also great to have the valve/stopper to be able to turn the hose off at the sprinkler end, though this is the bit that needed replacement recently. Mind you the service for the part was efficient and speedy.”

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Posted 1 month ago

“Hoselink were great, i didnt receive my first order but when I reached out to them, they sent through another items straight away, which was great.”

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Posted 1 month ago

“I am very happy with our outcome, but the wait time to verify the problem with the hose conection was too long. In saying that, when I was told the new Hoselink hosereel, is coming my way soon, it was prompt arriving home, so thank you Hoselink!”

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Posted 1 month ago

“joining hose to fitting always difficult, seem to get a leak no matter what. I ensure square end and soften hose, and follow all instructions even watch video. had to get a metal connector and dosnt leak.”

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Posted 1 month ago

“Very Happy with the service and price thank you very much 👍”

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Posted 1 month ago

“Great products! Makes watering a whole lot easier!”

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Posted 1 month ago

“We have a number of hoselink products and they are in regular use operating as good today as hey did when we first purchased them, including our solar lights.”

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Posted 1 month ago

“Reliable, functional products backed up by excellent after sales service, thank you!”

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Posted 1 month ago

“We bought a hoselink product just under 2 years ago. Services and speed of having them dispatched was fantastic. Minimal assembly needed and worked out of the box.”

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Posted 1 month ago

“All my experiences with hoselink have been very good and my hoses are as good as advertised. Also customer service is very good.”

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Posted 1 month ago

“Sturdy 30m hosereel, ordered online, delivered in very good time and condition.”

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Posted 1 month ago

“Best hose set up on the market.the company is fantastic. My husband miscalculated the weight of our latest hose reel and the bracket cracked. Hoselink telephone service and the delivery of another bracket were faultless. This business is great products and good customer service.”

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Posted 1 month ago

Hi Jane, Thank you for your fantastic 5-star review! We're so pleased to hear that you consider our hose setup the best on the market. It's wonderful to know that our telephone service and prompt delivery of the bracket exceeded your expectations. We pride ourselves on our products and customer service, and your feedback truly validates our efforts. We appreciate your support! Best Regards, The Hoselink Team.

Posted 3 weeks ago

Hoselink is rated 4.7 based on 1,219 reviews