Hoselink Reviews

Name: Hoselink
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.68

4.7 Rating 1,218 Reviews

92 %

of reviewers recommend Hoselink

4.7

Based on 1,218 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I might have said this before, but my “strong” suggestion is that ALL customers, especially first time customers, need to be aware that HoseLink also sell an adapter so that the common items that use “snap on” fittings can be used!”

Helpful Report

Posted 2 days ago

“Love the Hoselink garden hose products and fittings. I have been disappointed with the solar lights as they have repeatedly failed. Hoselink has been great with replacement but I would prefer to purchase a sustainable product that does not continue to fail.”

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Posted 6 days ago

“Love the Hoselink reliable products, having just bought their newest Evolve Hose Reel with even better water pressure than the old one. Would've liked a free cover with it, however, as the old one doesn't fit.”

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Posted 1 week ago

“I have several Hoselink products and they all work well. Very simple and effective. However, I recently purchased a 20M hoselink and the hose wouldnt retract. After a few phone calls I go thru to customer help and I would like to close this repair and return a working unit asap. Ive received no feedback since dispatch. Remember, I paid for a product that works (not one that is faulty). How you resolve issues is very important to me. Overall still happy with Hoselink.”

Helpful Report

Posted 2 weeks ago

“It would be good if included in the pack is at least one adapter for push in accessory eg. sprinkler or pressure washer. To have to order, pay extra and wait for one is an inconvenience.”

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Posted 2 weeks ago

“Efficient service. I appreciate the ability to order spare seals so that I don't have to throw the hose sprayer away every 3 years.”

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Posted 2 weeks ago

“It’s a bit annoying that first time customers get a discount and regulars get zippo / zero , even when I recently advised a fitting to attach generic adapters notching but thanks for your feedback !! Getting like the banks I feel , screw the loyalty give the bonus to the one time user ??”

Helpful Report

Posted 2 weeks ago

“I purchased the poll to cement into the ground to place the original hose reel on it. It is way too short. You need to bury at least half of it into the ground and the hose reel will be sitting just above the ground. I have to buy a 600ml extender to bury that to then have the hose reel a decent height above the ground. Still love hoselink products and wouldn't think of purchasing anything else.”

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Posted 3 weeks ago

“I was happy with the retractable hose reel l bought, but Dissapointed with Hoselink putting out a Bonus offer one week after my purchase of said product, wasn't happy with that.”

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Posted 3 weeks ago

“I’m happy so far with the performance of my new hose however I wish as standard you would include a few connectors so I can still utilise existing standard hose connections ie existing sprinklers, high pressure washer etc.”

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Posted 1 month ago

“Am very happy with my stuff. Had a little trouble sorting gadgets to transfer old style connections but thanks to a very helpful, pleasant young lady I finally got it sorted. At this point I am impressed with the quality and handling of my 2 sprinklers and my lovely retractable hose reel.”

Helpful Report

Posted 1 month ago

“Overall I thhink the quality is good but I recently purchased more Accessory Connectors with swivel. They have a metal inner, unlike the previous ones I have bought. I think it is harder to connect and it doesn't swivel as freely.”

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Posted 1 month ago

“I am more than happy to recommend Hoselink for most of their products and services. However, I am concerned that the Spray Gun does not meet my expectations. The head is very fragile and looses the pattern quite often. It is the item that I hadreplaced the most.”

Helpful Report

Posted 1 month ago

“The ratchet pruner is not as good as I thought it would be. I had hoped it would be easier to use as I have arthritis. The blades are not as sharp as I'd hoped and I really need to grip the handles very hard, which is quite difficult for me.”

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Posted 1 month ago

“We love our hoselink hose and sprinkler. They look and feel so strong and we love that they are made in Australia.❤️❤️”

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Posted 1 month ago

“Every product has been excellent except for the Fertiliser Spray Mixer Bottle. I purchased it but did not use it for 3 months and then it stopped working a month or so later so as I had it for that length of time I did not feel comfortable asking for a replacement”

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Posted 1 month ago

“It’s a reliable brand, no leak , easy to connect and the lever arc is very helpful. My only comment is the ball bearing that control the flow breaks easily. I already broke 4 balls. Ball control not available so they just replace the flow control with new one.”

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Posted 1 month ago

“Generally very happy with the hose link products as they are easy to use and reletively well made. Couple of thisngs to watch, hose sometimes kinks and connectors leak occasionally”

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Posted 1 month ago

“Always impressed with our Hoselink products. This purchase was a replacement cover for our hose reel - the 1st one having perished. The cover does a great job of protecting the hose but I wish it was more durable.”

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Posted 1 month ago

“Still waiting for a answer on a number of emails sent regarding product arrival”

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Posted 1 month ago

Hoselink is rated 4.7 based on 1,218 reviews