“DO NO ORDER FROM THIS COMPANY -- Ordered on 5/4 (order was to be shipped within 5-15 days), my credit card was charged the same day. It is now 6/3, cannot get a response from the company other than an automated 'my order will ship within the next 5 business days'. This is the same response I have gotten for the last 2 weeks. No customer service and no product. This is a scam, do not order from the company.”
“I ordered a shirt that came in with the name spelled wrong.
Should have said Granna but had ranna. I have tried for weeks to get this corrected but they have refused to send a corrected shirt. Sorry excuse for for customer service.”
“Did not receive my order but was charged the $114. Contacted the by email they refused to cancel my order cause it was already printed...that was 4 weeks ago and still nothing! Scammers!!”
“I wish I would've looked up reviews before I ordered!! I ordered a Mother's Day shirt for my daughter (which is Sunday) & tracking the order says "Printing". I'm beginning to notice a trend with businesses on Facebook!!! The address they give is an address for multiple t-shirt business names!”
“HORRIBLE QUALITY BAD CUSTOMER SERVICE
I POSTED THE SHIRT LISTED ON THEIR WEBSITE AND THEN ANOTHER PIC OF THE TWO SHIRTS THEY SENT ME (SUPPOSED TO BE THE SAME) WITH THE LOGO ON THE STOMACH”
“Please don’t waste your money with this company! It’s a joke!
I purchased a Baby Yoda gray t-shirt for my 11 year old. Horrible quality! I agree with previous comments! The picture shows a pocket with Baby Yoda. It was not a pocket but rather a print of a pocket. There are way to many scam companies out there and this is one of them for sure! Don’t buy!”
“Beware!! DON'T ORDER EVER FROM HOT TEES!! WORST EXPERIENCE EVER!!! RIP OFF...Blanket very cheap material more like cheap bath towel...long time shipping..not in Detroit..in CHINA..lies...steals..no reply's..NOT ONE! BE SAFE...GO Anywhere else..YOU WILL BE VERY VERY SORRY IF YOU ORDER FROM HOT TEES!! TERRIBLE on every turn..never get your money back either..HELP SHUT THEM DOWN..THEY ARE LYING...AND STEALING”
“They tried to charge tax on shipping cost. That is Illegal! Tax cannot be charged to a customer for services like shipping. I emailed support and they offered to cancel my order instead of removing shipping tax. I also notified the franchise tax board. These guys are shady af and will be out of business in no time.”
“Received my blanket and the only thing I can say good is that the picture is correct. Long processing times which I can live with, but to wait and receive the wrong kind of blanket is extremely disappointing. Was offered $20 off, which would still leave me paying $50+ for the wrong kind of blanket. When I declined they didn't respond back. Don't waste your time or money on a company not willing to take responsibility for their mistake.”
“They charged me twice, never shipped would not refund, would not respond to support emails.DO NOT DO BUSINESS WITH THEM...
PATSY STANTON. A VERY MAD CUSTOMER.”
“I received my t-shirt order and I have to say I'm pretty disappointed with the quality. For the price, I expected much better fabric. When you hold it up to the light you can literally see through it so it's very thin, flimsy and also scratchy. One can tell it won't last long. Also, it looks very faded and used, although the shirt is clearly new. This was quite a letdown and I'm afraid it's made me lose trust in your brand.”
“Do not order from this company! I wish I had read the reviews before I "gave" them my money. That's what you're going to do if you order from them, give them your money. They process your order right away and you never receive your order. I got a shipped email with a fake number and never received my shirt. I even paid for expedited shipping. I was told I had to wait 12 days before I could get refunded for a shirt they never sent. I found out they never even printed my shirt due to the color of shirt I picked out wouldn't "look good", asked me to pick out another color and they would send it right away. I did that and they still didn't print it. I'm in the process of fighting to get a full refund. Very aggravated at this point!”
“Ordered a shirt on December 9th with an order confirmation email indicating I would receive another confirmation email when it shipped and that it would be here the 21st - 24th; never got an email indicating it had been shipped after several weeks. I reached out to support on the 21st to check the status and got an automatic no-reply email stating it had been shipped (the reply came within 1 minute - no exxageration - so I suspect it hadn't actually been shipped, they just didn't want to deal with me.) Today, I checked the tracking and it was finally delivered - nearly a month later. A 30 dollar shirt, not international shipping, some seemingly dishonest business practices. Take your business elsewhere.”
“So I ordered from Hotteebrand in October. I got one email on Nov 6th saying my order has been shipped and nothing since then and it has been at least 2 months. I did email them and got an email back saying that they can't do anything about an order once it has been shipped. I did try to email again asking about my order and where it was? I can't even track it when I try nothing happens. I did try and phone today but a voice recording just said all available agents are busy.”
