Dear Alfredo,
We sincerely apologize for the inconvenience caused. Unfortunately, there have been dramatic increase in the number of fraudulent orders. We therefore, have to vigilantly verify orders.
We hope the issue was resolved in a timely manner and that you have received and redeemed your gift cards successfully. Please do not hesitate to contact us if you have any further question or concern.
We appreciate your understanding and look forward to being able to serve your iTunes needs again.
Best Regards,
Hot4Cards Customer Service
