“Awful site. They claim they try to promote a community spirited membership. But in truth it's run in an authoritarian manner where certain members are allowed to spread false and misleading "facts", yet if you don't follow their narative then you get censored, suspended or banned. Their website ironically has a "customer support" email to contact if you have any issues.....just don't expect to get any replies or explanations. They also have shown numerous times that they have no regard for UK laws and regulations that they are required to abide by. I urge anyone that has had the same experience to fill in a report with a regulatory body eg. the ICO or Ofcom. They need to be held accountable!”
“Horrible customer service been band for nothing. I have been supporting this sight for more then eight years recently I started to post good offers on the sight a week later I was banned no explanation or anything. Totally disappointed I won't support them again.”
“Will delete any deal that does not come from Amazon or Costco or a large retailer that will fill their pockets. Unreliable and no longer fit for purpose.
Has also deleted a comment that criticises them for this.
Autocratic and greedy, shame on you!”
“Lol people complaining because they can't say what they want like twitter. It's a deal site and a good one at that. Been using it for years. These negative reviews make me laugh.”
“those negative reviews were about a new feature to the comments section that everyone hated, not because they 'broke rules' so shove your analogy. and that condescending review was obvioulsy written by staff as damage control because why would anyone else bother writing that. its incredibly dismissive of the negative feedback, which is not uncommon in this place, the staff are a bunch of damage control lunatics, you must be a troublemaker yourself to spend so much time on sites full of troublemakers, just accept that the trustpilot score went down to 3.9 and there's nothing you can do about it”
“After finally being banned from this website for discussing items in detail, I have had enough.
Without any context if you argue with popular posters you are banned. I recently was suspended for telling a poster to stop giving out damaging advice which would cost people £100s by damaging the product. This was basically other forum users recommending using power tools for the incorrect purposes.
Hotukdelas removed all of my posts and left the other mininformation posts up, so that others will fall into this mistake and cost them money, and more importantly, pose a serious health and safety concern.
They only care about their own image than creating a platform for a discussion on the products.
Most deals are just amazon or eBay discounts anyway. No point signing up to this website whilst it is the digital deal equivalent of the KGB.
They also tried to get my review banned and removed on Trustpilot, and actually succeeded in my 1st one. So now I am on the crusade to make sure people know how unethical this company and their pepper moderation team is.
Deals and discussions are what made this website great, made. But not anymore.”
“Great site, welcoming community and awesome money saving deals. Most of the negative reviews seem to be disgruntled members who broke rules, every site has these typical trouble makers, sadly.”
“Moderators delete too much content.
If you mention a comment that goes against a website or company they make money on they get very upset and ban your account.
Hot UK deals are overly moderated, they don't care about the user and instead allow deals that bring them money in even if they are a poor / scam retailer.
A shell of its former self. They cannot be trusted any longer. They are just about making money.”
“Was there for 13 years but had to leave the mods are power hungry deleting comments as off topic but allow others that they agree with if your in the favouritism group your be treated like gold I left a review on trustpilot & hotukdeals had it removed says it all”
“Long time user of over 7 years. Multiple awards for adding great deals, and contributions historically. Added a random deal for the first time in a long while, that was very good I might add - 25% cashback. Guess what instant ban! (like everyone else posting here).
This website has gone down the pan. Mods obviously have serious issues. I'm not going to even waste my time using this website (and giving them affiliate commission) anymore.
Was good, now don't bother with this platform of hate.”
“i agree with all these reviews and im one of the experts. They dont treat us any better. the mods are constantly banning people for no good reason and taking deals down, site wont last long if this carries on”
“I am a constant deal poster and have been banned without any notification or warning!
All I did was report another op for posting a permanent free offer that should be in discussions not deals as per there own site rules. Many of my deals have been taken down for ridiculous reasons that are not fair.
Just because I’m not a Pepper member or expert my deals are being constantly removed.
The other deal is still live and my account is suspended and I have not used any bad language either.
The mods have become too trigger happy by picking on the average user and have ruined the user experience for everyone.
They allow foreign deals constantly posted on the site by the Pepper users which should not be allowed as it’s Hot Deals UK.
The mods remove deals without giving us a chance to justify it and when you message the nods they do not want to know and don’t care about the reasons.
For example I posted a deal on a new line book case from IKEA with a low price and they took it down due to it being a permanent price but they allow many users to do this.
My experience of the site has been ruined by the mods forever.”
“Horrible site now. The moderators will side with their “experts” who often delete your deal and repost as their own. The mods have cliques with certain members who they allow to post with impunity, if you dare question it, they suspend and ban you. Weak, spineless and ignorant mod team who don’t see that WE do the work that brings in their wages, avoid.”
“They banned me for multiple accounts, despite that entering wrong login will just instantly create a new account... and as of writing this multiple accounts is not even on their rules pages (they do ban for moderation evasion according to the rules page but that was not the case...). Mods are apathetic and won't ban actual trolls that you report. They will instantly respond to your appeal then cease responding...lol”
“Rubbish site. Used to be good until sold to Pepper.
Plagued by woke moderators who are afraid of "offending" people.
The real stars were substituted by commissioned "experts" who rarely find any deal worth of my time. AVOID!”
“Nice tool to search for best deal and offer on any product you need. Returns results from any kind of online listing, such as Amazon, eBay, Argos, supermarkets, retailers from selected locations or even nationally.
Nice filtets, nice links and also very helpful comments.
It has become my main search and look out for any purchase I plan.”
