The House of Bruar Reviews

“ Ordered a pair of trousers, first order with this company. I hesitated as I had to pay postage and returns and not sure of sizing. They arrived, they fit but had a huge faded fault down the inside of each leg!!!! Shocking customer services, how could this have been missed - it is so obvious! No offer of a discount off a future item, nothing.!!!! Now the inconvenience of having to return them! ”

“ However, should there be the need to return a purchase, this is when the returns policy fails. ”

“ ” This company charges for returns, basically they are not offering a mail-order service. ”

“ Nice people to deal with but overall poor customer service and poor returns process. ”

“ Unfortunately no paperwork or returns information with the belt. ”