Login
Start Free Trial Are you a business?? Click Here

HSBC Employee Reviews

1.6 Rating 665 Reviews
A-
Happiness Grade
A-

Customer Service - Good

80.00%
Industry Average
I have been very impressed by the excellent and efficient service from Neelam at Baker Street Branch. Thank you for the 5 stars service!
posted 1 month ago - Anonymous
Mandy at the High Wycombe branch was really helpful. A business account with amendments required. With perseverance and a smile Mandy did all that I asked of her. I appreciated the service. SImon
posted 2 months ago - Simon Ratcliffe
Called into HSBC branch in Kingsgate Huddersfield to get my mobile banking reinstalled. Michelle Aperley helped me & she did a great job. Excellent service. We need more Michelle 's.
posted 2 months ago - Brendan
Called into kingsgate huddersfield 29 august. Spoke to employee called Clare who was extremely efficient and helpful. As a Premier account holder she was able to point me in the right direction. Had a complicated transfer to make and she made it so easy. Much improved service since moving from previous building. Happy atmosphere. I was also helped previously by Amanda who again was most helpful and able to help.
posted 2 months ago - Christine From Mirfield
Anastasia Novik provided exceptional customer service that exceeded my expectations.
posted 4 months ago - Oleksandra
Very good service
posted 4 months ago - Anonymous
Jan Miller from Darlington branch is such an angel. She provided world class service and treated me like a queen. She helped me open an account and explained the differences in accounts. She was very patient with me with millions of questions I asked her. Thanks Jan .
posted 4 months ago - Patience Ngwenya
I would like to thank Azra at HSBC Bank High Wycombe branch for her professionalism and caring Service Skills.
posted 5 months ago - Gurmeth Banwait
Went to the Harrow Branch at St Ann's Road today and a very efficient and friendly service from Ms Ravinder Kalsi. She dealt with my business in a speedy efficient manner. Highly recommend. And her colleague was equally lovely. Thank you. Date of experience: 29 May 2024
posted 5 months ago - MRS M A S COCKAR
I had the most wonderful service from Jasmine in HSBC Muswell Hill, London N10. She solved a problem concerning a bank account for my child. I thought I had met a dead end, but Jasmine wouldn't accept the negative outcome and turned it all around. I am incredibly grateful and appreciative. She went above and beyond for me and I'm sure she does the same for all customers. Thank you Jasmine!
posted 1 year ago - Anonymous