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HSBC Employee Reviews

1.6 Rating 670 Reviews
A-
Happiness Grade
A-

Customer Service - Good

87.18%
Industry Average
l would just like to place on record how impressed l was by the service and care that was shown by Sofi with my loan application, which was first class.
posted 3 weeks ago - David Prendergast.
HSBC Huddersfield , employee Clare Took the time and patience with my Wife and I to properly explain the various HSBC accounts, plus guiding us to the appropriate current account. Nice to have good service which does not happen often.
posted 1 month ago - DC
I have been very impressed by the excellent and efficient service from Neelam at Baker Street Branch. Thank you for the 5 stars service!
posted 4 months ago - Anonymous
Mandy at the High Wycombe branch was really helpful. A business account with amendments required. With perseverance and a smile Mandy did all that I asked of her. I appreciated the service. SImon
posted 4 months ago - Simon Ratcliffe
Called into HSBC branch in Kingsgate Huddersfield to get my mobile banking reinstalled. Michelle Aperley helped me & she did a great job. Excellent service. We need more Michelle 's.
posted 5 months ago - Brendan
Called into kingsgate huddersfield 29 august. Spoke to employee called Clare who was extremely efficient and helpful. As a Premier account holder she was able to point me in the right direction. Had a complicated transfer to make and she made it so easy. Much improved service since moving from previous building. Happy atmosphere. I was also helped previously by Amanda who again was most helpful and able to help.
posted 5 months ago - Christine From Mirfield
Anastasia Novik provided exceptional customer service that exceeded my expectations.
posted 6 months ago - Oleksandra
Very good service
posted 7 months ago - Anonymous
Jan Miller from Darlington branch is such an angel. She provided world class service and treated me like a queen. She helped me open an account and explained the differences in accounts. She was very patient with me with millions of questions I asked her. Thanks Jan .
posted 7 months ago - Patience Ngwenya
I would like to thank Azra at HSBC Bank High Wycombe branch for her professionalism and caring Service Skills.
posted 8 months ago - Gurmeth Banwait