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Deliveroo Reviews

1.2 Rating 1,082 Reviews
4 %
of reviewers recommend Deliveroo
1.2
Based on 1,082 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 18%
Accurate And Undamaged Orders
Greater than 67%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Deliveroo 1 star review on 22nd October 2024
Simon
Deliveroo 1 star review on 29th September 2024
Anonymous
Deliveroo 1 star review on 26th August 2024
Anonymous
Deliveroo 1 star review on 5th March 2024
Trey
Deliveroo 1 star review on 5th March 2024
Trey
Deliveroo 1 star review on 18th November 2023
Anonymous
Deliveroo 1 star review on 18th November 2023
Anonymous
78
Anonymous
Anonymous  // 01/01/2019
It's always the best food, I wish there were more working coupons and discounts!
Helpful Report
Posted 7 years ago
Unhappy, won't accept any payments
Helpful Report
Posted 7 years ago
Always on time, great choice
Helpful Report
Posted 7 years ago
The service provided by Deliveroo is excellent because there is a pre selection of the restaurants in standards of quality and hygiene. There are no bad surprises... only minus is that they dont accept cash.
Helpful Report
Posted 7 years ago
Deliveroo is rated 1.2 based on 1,082 reviews