“I have told you i am no longer interested in joining your life insurance quotes i have had 50 phone calls off you i am getting so annoyed with you phoning me every bloody day up to 10 calls a day its disgusting i dont answer my phone to you any more what part of not interested dont you understand do not phone me again its doing my bloody head in”
Hi Jennifer, we apologize for your experience.
We do not make 10 calls to a customer if we understand that they are not interested, doing so is of no interest to us as well. Could you kindly share with us which customer and person over the phone make repeated calls to you? If they are really found to be part of us, we will take appropriate action.
Best regards,
2MinuteQuotes
“All I wanted to do was go online and get an idea of how much it was going to cost and I would have decided if I wanted to take it further. Yes I did get a call within one day because I didn't want contact at this point and wouldn't procede. However a few days later I was contacted again.”
Hi Alan, thank you for the feedback. Most people on our site know that they will receive a call and/or email regarding their insurance quotes.
However, we also know that some people may miss that out and are just in 'research' phase. We will see what we can do to prevent this type of misunderstanding in future.
Best regards,
2MinuteQuotes
