Name: Realchems
Rating: 4.18

“disappointed never again I will order from you a single order 400 euros and I will not receive it so do not contact me anymore thank you”

Helpful Report

Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Super site je conseille à tous le monde”

Helpful Report

Posted 3 years ago

Hi Meddy, Thanks for taking the time to share your experience with RealChems! I'm really glad you are satisfied with our services, and special thanks from the Support Team! We do work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Thank you for the review, and hope to see you as our repeat customer in the future :) Have a great day, RC Team

Posted 2 years ago

“perte d'un client regulier ! je suis client régulier depuis plus de deux ans , j'ai jamais eu une commande de 'perdu' j'avais parfaitement confiance dans cette boutique , et depuis quelques semaine je recois des mails avec pas mal de 'bon plans pour les francais' , ils ont fait aussi une page insta ... Aller chouette je me lance dans une commande de 3MMC ..... qui n'arrivera jamais ! je retente le coup avec une autre commande en vidant tous mes points bonus ..... et idem je n'ai rien reçu ! Du coup pour moi , c'est terminé (perte total 97€) ##### I have been a regular customer for more than two years, I have never had an order for 'lost' I had complete confidence in this shop, and for a few weeks now I have been receiving emails with a lot of 'good deals', they made also an insta page ... great fun i'm embarking on an order from 3M ™ that will never arrive! I try again with another order by emptying all my bonus points ..... and ditto I received nothing! suddenly for me, it's over (total loss 97 €)”

Helpful Report

Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Au top comme d’habitude longue vie à realchems”

Helpful Report

Posted 3 years ago

Hi Claude, Thanks for taking the time to share your experience with RealChems! I'm really glad you are satisfied with our services, and special thanks from the Support Team! We do work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Thank you for the review, and hope to see you as our repeat customer in the future :) Have a great day, RC Team

Posted 2 years ago

“Fast delivery, great products, stealth and professionalism, would totally recommend.”

Helpful Report

Posted 3 years ago

Hi there, Thanks for taking the time to share your experience with RealChems! I'm really glad you are satisfied with our services, we do take packaging seriously as we need to keep the products in perfect shape & quality for our clients. And special thanks from the Support Team! We do work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Have a great day, RC Team

Posted 2 years ago

“livraison rapide, produit de qualité”

Helpful Report

Posted 3 years ago

Hi Anthony! We are glad you are satisfied with the product quality and delivery dates! We put tremendous attention to the quality of our products. All batches are lab-tested, and HNMR results are available per request. Delivery dates are highly dependent on the shipping method, so we always encourage customers to choose DHL or UPS, which are insured and usually take less than 1 weeks within the EU. Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team

Posted 2 years ago

“Good stuff, only some problems and delay Whit the shipping”

Helpful Report

Posted 3 years ago

Hi Leonardo, Thanks for sharing your feedback, Please don't hesitate to contact customer support if we can help you make your experience worth 5 stars! RC team

Posted 2 years ago

“Le service après vente est inutile. Ce site n'est pas fiable.”

Helpful Report

Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Perfect, sometimes delivery takes little bit longer, but that's usually couriers fault. Main reason why i give 4 stars and not 5, is the reward system. When you create a new account you get 15% off discount code for submiting to newsletter and also you can use other discount codes, but these codes have limited number of uses, so after you use them all you dont have any. I was hoping that if i will farm my account and spend lots of money here, that i will get more discounts. Sure there is some reward system with levels, but after getting second level out of three i've got only more valuable reward points, which is not as advantegous as creating new account for every order, and using 15% discount code.”

Helpful Report

Posted 3 years ago

Hi there, Thanks for the detailed review! For quick and insured delivery please always choose UPS or DHL within the EU. As for the reward system, with tiers you do also get more points for referring a friend (from his orders), more points for birthday, etc. The reward points could get you to 12.5% cashback right now, combined with any active coupon that would be better than creating a new account, and would also show you as our regular customer, which can help in some exceptional cases. Also sometimes there would be a sale for the highest tier, etc:) So please stay subscribed to our newsletter to get the best deals possible, RC Team

Posted 2 years ago

“Perfect. Simply.”

Helpful Report

Posted 3 years ago

Hi! I'm really glad you are satisfied with our services, and special thanks from the Support Team! We do work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Thank you for the review, and hope to see you as our repeat customer in the future :) RC Team

Posted 2 years ago

“good products and fast delivery so nothing to complain about”

Helpful Report

Posted 3 years ago

Hi there We are glad you are satisfied with the product quality and delivery dates! We put tremendous attention to the quality of our products. All batches are lab-tested, and HNMR results are available per request. Delivery dates are highly dependent on the shipping method, so we always encourage customers to choose DHL or UPS, which are insured and usually take less than 1 weeks within the EU. Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team

Posted 2 years ago

“I didn’t receive my shipment”

Helpful Report

Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Dobre :) polecam”

Helpful Report

Posted 3 years ago

Hi there, Glad you've enjoyed your experience with RealChems, Please don't hesitate to contact us if we can help you make your experience worth 5 stars! RC Team

Posted 2 years ago

“Service très rapide et conforme”

Helpful Report

Posted 3 years ago

Hi Nesta, Thanks for taking the time to share your experience! Glad you are satisfied with our products and services:) Please don't hesitate to contact us if we can help you make your experience worth 5 stars! RC Team

Posted 2 years ago

“I never received my order... Would it be possible to resend please ? You said it was delivered, it weren't”

Helpful Report

Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Good products as always ;) Fast shipping though less faster than UPS (but there was a holiday day in between). The product are fine, especially the Hexen who's back in (big) Xtal form ;) Seems more pure and nice ;) Much better i think than the fluffy white powder last batches who was also good. Anyway when you crush the Xtal's to make powder out of it it looks and taste exactly like the old fluffy white batch ;) So better to snort it slowly in order to not swallow your lines ;) The 2-FMA looks good as usual.. All good like always ;) Regards,”

Helpful Report

Posted 3 years ago

Hi there We are glad you are satisfied with the product quality and delivery dates! We put tremendous attention to the quality of our products. All batches are lab-tested, and HNMR results are available per request. Delivery dates are highly dependent on the shipping method, so we always encourage customers to choose DHL or UPS, which are insured and usually take less than 1 weeks within the EU. Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team

Posted 2 years ago

“jamais rien reçu...”

Helpful Report

Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Product was good quality and well packaged. It arrived in Australia in 2.5 weeks.”

Helpful Report

Posted 3 years ago

Hi there, Thanks for taking the time to share your experience with RealChems! I'm really glad you are satisfied with our services, we do take packaging seriously as we need to keep the products in perfect shape & quality for our clients. Delivery dates are highly dependent on the shipping method, so we always encourage customers to choose DHL or UPS, which are insured and usually take less than 1 weeks within the EU. Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team

Posted 2 years ago

“Ordered a tracked package. The package wasn't delivered and the customer service refused to give a refund. They were also very rude.”

Helpful Report

Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“fast delivery, good quality”

Helpful Report

Posted 3 years ago

Hi there We are glad you are satisfied with the product quality and delivery dates! We put tremendous attention to the quality of our products. All batches are lab-tested, and HNMR results are available per request. Delivery dates are highly dependent on the shipping method, so we always encourage customers to choose DHL or UPS, which are insured and usually take less than 1 weeks within the EU. Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Realchems Reviews