Realchems Reviews

Name: Realchems
Rating: 4.18

4.2 Rating 2,162 Reviews

80 %

of reviewers recommend Realchems

4.2

Based on 2,162 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Realchems:

Realchems are one of the largest suppliers of research chemicals in Europe. We are firmly established as a go-to source for a wide range of RC's, providing unique compounds to both academic researchers & scientific institutions around the world.

All of our products are high quality, lab-tested, and have H-NMR results available upon request, something we are unique in offering.

Visit Website

Email:

info@realchems.net

Location:

Unit 4

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Realchems 4 star review on 22nd July 2021

Antonio Huerta Beltran

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“after the shipment was stolen from me in the Real chems store and the seller sent it to me again, the shipment arrived incomplete and a bottle of LSD for 80 euros was missing for days. shop elsewhere..”

Helpful Report

Posted 5 months ago

We are not sure what you mean with "stolen from you" , as per our policy , when chosen for a tracked shipment, as a parcel get's lost or stuck we reship it. That is what we did and you received the parcel in good order. At this moment we are slightly behind on tickets due to an explosion on tickets. We will make sure our CS will come back to you today

Posted 5 months ago

“My order Number 153667 dont arrive aprox. Month”

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Posted 5 months ago

We are sorry to hear that the package did not arrive yet. We kindly request you to contact our customer service so they will be able to check this for you. If you chosen for a tracked shipment then we will offer a reship once the parcel is stuck.

Posted 5 months ago

“Thank you!”

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Posted 5 months ago

Hello Jan, we only received an email from you today at 08.45 hours. We have checked and indeed we received your payment and we will make sure that the parcel will shipped today.

Posted 5 months ago

Thank you as well!

Posted 5 months ago

“Researchers, at Realchems I found the most amazing discoveries”

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Posted 5 months ago

Gracias!

Posted 5 months ago

“Ones again, just like expected. Very good. Thanks”

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Posted 6 months ago

Merci!

Posted 6 months ago

“Hey, I love the service. Keep it up”

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Posted 6 months ago

So nice, thank you very much!

Posted 6 months ago

“Is anyone working there that would be actually willing to answer my months old emails about stuck shippment and returning of reward points that got used on an order tha was cancelled?”

Helpful Report

Posted 6 months ago

Hello, sorry to hear that you are not happy. We checked and we do not see any open tickets. Last one was months ago and has been taken care of. Please send your request to the CS via the form on the site or live chat and we will look into it.

Posted 6 months ago

“You have very good products”

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Posted 6 months ago

Thank you very much Adam!

Posted 6 months ago

“Some very good quality chemicals i think, therefore they are.”

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Posted 6 months ago

Many thanks for your nice review :D

Posted 6 months ago

“Lately, they raised the prices so much its crazy. It also feels like no one is working there anymore, no aswers in char nor email. They also got rid of the reward points programme, where if u made more and more orders you would get better and better disscounts. It took me months to build it and they took it away while raising prices sometimes 250%. Used to be reliable idk what is going on.”

Helpful Report

Posted 6 months ago

We can understand the frustration. Unforortunately we are dealing with the same issues as the rest of the world; everything increases. We unfortunately have to put that into the price as we cannot sell with losses. We still have a reward program, already running from the begining of this year, you can join and use it.

Posted 6 months ago

“Super quality”

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Posted 6 months ago

Thank you very much

Posted 6 months ago

“The Realchems TIM is The Best Rc.suplier No 1.in the hole World for me (i am loyal Customer from Realchems 3 Years and 5 Months ) 10/10..🙏💖🙂✍👋👋👋....”

Helpful Report

Posted 6 months ago

We so appreciate this Stjepan, thanks to loyal customers like yourself we are able to make this a success!

Posted 6 months ago

“Years ago i had some doubts, but they have sent me everything in spain mainland , in mallorca island,and in italy, they always deliver great products for my tests”

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Posted 6 months ago

Thank you very much, so nice to hear :D

Posted 6 months ago

“Very satisfied with this vendor, having been a costumer over the last few years. Very recommended.”

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Posted 6 months ago

Thank you for your support through the years, we can only survive thanks to loyal customers :D

Posted 6 months ago

“Reliable, fast shipping and exquisite quality of products.”

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Posted 6 months ago

All our thanks to you for your support

Posted 6 months ago

“Fast delivery, quality product! Very happy! :)”

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Posted 6 months ago

This makes us happy too. Merci!

Posted 6 months ago

“Very good everything okey”

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Posted 6 months ago

Very many thanks :D

Posted 6 months ago

“Plain and easy, this site is the best in his class. Unfortunately, many of my favourite products are now being restricted in my homecountry, and I'm afraid it's going to get worse in the near future.”

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Posted 6 months ago

Yes unfortunately, there is nothing we can do about that. But we appreicate your support a lot!

Posted 6 months ago

“Good stuff and really great costumer service. Keep up with your wonderful job you are doing.”

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Posted 6 months ago

Great thank you, for sure we will keep up with the wonderful job :)

Posted 6 months ago

“Thank you !”

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Posted 6 months ago

We thank you as well!

Posted 6 months ago

Realchems is rated 4.2 based on 2,162 reviews