Name: Realchems
Rating: 4.18

“Every thing was ok”

Posted 3 years ago

Hi there, Thanks for taking the time to share your feedback! Please contact customer support if we can help you make your experience worth 5 stars! RC Team

Posted 2 years ago

“Item arrived late.”

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Posted 3 years ago

Hi there, Thanks for taking the time to share your experience Delivery dates are highly dependent on the shipping method, so we always encourage customers to choose DHL or UPS, which are insured and usually take less than 1 week within the EU. Have a nice day! RC Team

Posted 2 years ago

“lange Lieferzeit bei Luftpost (bis zu 25 Werktage - laut ihrer Seite) in denen man sich nicht sicher ist, ob das Produkt überhaupt ankommt.”

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Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Received my order in 15 Days, NL to CAN. Although the shipping was quick, it took a while to ship. I had to contact them about it. Apparently the order info got lost, but they fixed the issue and sent it about 3 or so days after that.”

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Posted 3 years ago

Hi there, Thanks for taking the time to share your feedback! Sorry to hear you faced issues with the dispatch of your order. We do have systems set up that prevent shipments from being missed, but a human error could still happen. Glad you got your order in 15 days to Canada, it is an average/good timeframe. Hope to see you as our repeat client! RC Team

Posted 2 years ago

“Always on point, with quick responses. Quality research compounds for every chemist.”

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Posted 3 years ago

Hello! Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team

Posted 2 years ago

“It is a serious company, with excellent customer service. They have always given me solutions to my questions.”

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Posted 3 years ago

Hi! Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“The order was a little late, it came in 1 month tho, the customer support was very responsive and they replied every time i asked about my package. The research chemicals are top quality and a lot of good research was done.”

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Posted 3 years ago

Hi! Thank you very much for taking the time to share your experience! And special thanks from the Support Team! We do work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“Had troubles with my order. And writed a bad review. A few days after they contacted me and made me a total refund and a 10% discount. Very good customer service.”

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Posted 3 years ago

Hi! Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“Excellent !!!”

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Posted 3 years ago

Hi! Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“Guys, thanks a lot for being so swift and accurate with order processing. I have been to a few others in the past and the difference is ballcrushing indeed :))”

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Posted 3 years ago

Hi! Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“I had no problems with the page when I made the first order, it arrived quickly, they answered questions, very well wrapped, professional and the substance was perfect, but 1 month ago I made an order this time bigger and it has not yet arrived in Spain In the 25 days that they said, the truth is that I am a little disappointed”

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Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Very good service. Thank you”

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Posted 3 years ago

Hello! Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team

Posted 2 years ago

“Haven't received my order from 3 weeks ago”

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Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Everything came without problem. Recommended seller and product, professionally packed.”

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Posted 3 years ago

Hi! Thanks for taking the time to share your experience with RealChems! I'm really glad you are satisfied with our services, we do take packaging seriously as we need to keep the products in perfect shape & quality for our clients. Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“I made my order on the 31. august. It's now the 27th of september and after almost 4 weeks(!!) I still havn't received my order.”

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Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Can't really give a proper review yet since I haven't received my order yet.”

Helpful Report

Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Very good products, researching is always a pleasure with this company! 10/10. No problems at all! Very satisfied.”

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Posted 3 years ago

Hi! Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“The price is Average, delivery is great (5-7 days since I made the order, to Spain); Everything has been always GREAT with RealChems, and the products are on another level. The researching has always been very pleasant & useful! 10/10”

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Posted 3 years ago

Hello! We are glad you are satisfied with the product quality and delivery dates! Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team

Posted 2 years ago

“I paid my order per bank transfer and received it within 5 days. The product is good quality- I bought phenyl paracitam and it does what it should.”

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Posted 3 years ago

Hello! We are glad you are satisfied with the product quality and delivery dates! Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“Had some trouble on my side real chem reshipped for free customer service is excellent.”

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Posted 3 years ago

Hi! Thank you very much for taking the time to share your experience! And special thanks from the Support Team! We do work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) RC Team

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Realchems Reviews