Realchems Reviews

Name: Realchems
Rating: 4.18

4.2 Rating 2,167 Reviews

80 %

of reviewers recommend Realchems

4.2

Based on 2,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Realchems:

Realchems are one of the largest suppliers of research chemicals in Europe. We are firmly established as a go-to source for a wide range of RC's, providing unique compounds to both academic researchers & scientific institutions around the world.

All of our products are high quality, lab-tested, and have H-NMR results available upon request, something we are unique in offering.

Visit Website

Email:

info@realchems.net

Location:

Unit 4

Write Your review

Tell us how Realchems made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Realchems 4 star review on 22nd July 2021

Antonio Huerta Beltran

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prices could be a little better. But overall good website, amazing support and great handling of the orders.”

Helpful Report

Posted 3 years ago

Hi Timmy, Thanks for taking the time to share your feedback! We do revise our prices when possible, please check if yours were lowered! Additionally, you can subscribe to the newsletter to get updates about recent sales and promotions! And don't hesitate to contact customer support if we can help you make your experience worth 5 stars! RC Team

Posted 2 years ago

“Très sérieux merci beaucoup !”

Helpful Report

Posted 3 years ago

We appreciate your review! Thank you so much for the positive commentaries!

Posted 2 years ago

“Serious and excellent”

Helpful Report

Posted 3 years ago

Thanks for taking the time to share your experience with RealChems! We are glad to acknowledge you have been satisfied with our services

Posted 2 years ago

“Very good stuff”

Helpful Report

Posted 3 years ago

Thank you so much for the positive feedback!

Posted 2 years ago

“Made an order and after 7 weeks still didn't receive anything. Customer Service told me that they can only give me a discount and a free gift (Even dough i payed over 50€ for the order). Horrendous”

Helpful Report

Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur. We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“My two latest orders have not been dispatched so I lost EUR 180,00. There was no tracking So I do not order anymore.”

Helpful Report

Posted 3 years ago

Posted 2 years ago

“Test review”

Helpful Report

Posted 3 years ago

Hi there, Thanks for your interest in our company, Our reviews are legit, as we have not much influence over them, it is handled by Reviews io mostly. If you have any questions regarding our products or services, please don't hesitate to contact us via email info@realchems.net or via online chat. Hopefully, your experience with us will be worth 5 stars:) RC team

Posted 2 years ago

“Un seul mot, PERFECTION.”

Helpful Report

Posted 3 years ago

Thank you so much for the positive feedback!

Posted 2 years ago

“I am really happy about all people I have contacted. I thank you for that Best Regards,”

Helpful Report

Posted 3 years ago

Thanks for taking the time to share your experience with RealChems! We are glad to acknowledge you have been satisfied with our services

Posted 2 years ago

“Gente seria, hasta el momento todas las investigaciones han ido sobre ruedas”

Helpful Report

Posted 3 years ago

Thank you so much for the positive feedback!

Posted 2 years ago

“Shop de confiance gérée par un team à l’écoute et très réactif en cas de soucis, les produits sont de qualité et à bon prix. Bref shop a conseiller”

Helpful Report

Posted 3 years ago

Thanks for taking the time to share your experience with RealChems! We are glad to acknowledge you have been satisfied with our services

Posted 2 years ago

“Shipping was fast and product as expected”

Helpful Report

Posted 3 years ago

We are glad you are satisfied with the product quality and delivery dates! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“Very fast delivery and a great quality also. I was very satisfied with everything! Thank you Realchems.”

Helpful Report

Posted 3 years ago

We are glad you are satisfied with the product quality and delivery dates! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“Simply the best research company in the industry! A great plus is their costumer support! Lighting fast to reply and help solve any problem in the best way possible! Fast shipping and remarkable product quality! We love you guys! Keep up being the RC scene standard!”

Helpful Report

Posted 3 years ago

We are glad you are satisfied with the product quality and delivery dates! It is a pleasure to acknowledge you have been satisfied with our services Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

Helpful Report

Posted 3 years ago

We are glad you are satisfied with the product quality and delivery dates! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“Lo mejor que he conocido para los investigadores donde tienes rapidez , seriedad en envío, discreto, y muy buen producto”

Helpful Report

Posted 3 years ago

Thanks for taking the time to share your experience with RealChems! We are glad to acknowledge you have been satisfied with our services

Posted 2 years ago

“I don t received my order with nl post . But Realchem give many avantage. But with dpd it s very fast ant simply . Good research ;)”

Helpful Report

Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team and our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur. We appreciate your patience and understanding! :) Sincerely, RC Team

Posted 2 years ago

“Good Bonne continuation”

Helpful Report

Posted 3 years ago

Thank you so much for the positive feedback!

Posted 2 years ago

“Fast, precise and frictionless. Love it.”

Helpful Report

Posted 3 years ago

Thank you so much for the positive feedback!

Posted 2 years ago

“1. Paid 12 euro for delivery by PostNL as I’ve always received their parcels the next day in the past through other vendors. Order was put in on Monday, confirmation of payment amd tracking number received, so far so good. When tracking it turns out that the “parcel” only left the warehouse on Thursday so the shipping within 24hr promise is actually a lie. Contacted customer service, first reason was that they only ship with PostNL twice a week! Then why charge more than DHL. 2nd reason was that their tracking info can sometimes be delayed for upto 7 days, I’ve received tens of packages through PostNL and that’s not true. And PostNL delivery can take upto 7 days! We’re talking about neighbouring countries here where PostNL promises a transit of 1 day, of course when busy maybe 2 or 3 but my “package” arrived 10 days later ( for a distance of 200 km) 2. Turns out they just sent it as registered mail, not even a parcel which is just sent to the border and handed over the local post operators. Answer was to better use DHL. May i suggest ti just scrap the option of PostNL then cause it’s misleading and people might think let’s go for the most expensive shipping so it would arrive on time. Competitor “shop” has option of UPS, cheaper and always delivered the next day, never any issues plus more payment options. 3. Product wise RC it’s slightly better I must admit but not worth the wait and the excuses they give you and false info, just specify it’s sent by registered mail and not PostNL. Bottom line; I’ll give it another try with DHL and hope I can trust your word that it will g much faster”

Helpful Report

Posted 3 years ago

Posted 2 years ago

Realchems is rated 4.2 based on 2,167 reviews